Lifestream Behavioral Center Brooksville , FL 34602
Posted 6 days ago
LifeStream is a behavioral health and social services organization that provides high-quality treatment, education, care management, rehabilitation, primary care and homeless services to children, adolescents, and adults. Located in Central Florida, LifeStream primarily serves the residents of Lake, Citrus and Sumter Counties, with additional programs located in Orange, Marion, and Hernando Counties.
PROGRAM ASSISTANT II - CAT 090
JOB SUMMARY: The Program Assistant II works as part of the treatment team serving individuals with a history of behavioral health and/or co-occurring disorders, misdemeanor arrests and/or non-violent felony arrests. The Program Assistant II will answer the phones, assist with day-today program operations of the team, entering and tracking data, and manage medical records and billing functions. He or she is responsible for the traditional duties associated with a program receptionist, in addition to assuming responsibilities for clerical and administrative support functions.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES:
The first person with whom the general public and external professionals have contact with, must always be customer focused and friendly with the interest of all whom the program serves
Answer incoming phone calls in a customer-friendly manner and directs calls to appropriate person/department , record messages and convey to receiving parties as necessary
Assist with day-day-program operations of the team from clerical to administrative duties
Prep intake packages, Initiates intake processing, gather documentation, verification of homelessness, assign beds
Enter data into appropriate software programs and provide tracking and outcome measure purposes, chart record keeping,
Facilitates program security by screening visitors to ensure appropriateness for access to the facility
Sorts and distributes daily mail and package delivery as well as prepare outgoing mail and packages
Performs typing and other clerical tasks to include making photocopies and faxing/ emailing materials as assigned
Establishes and maintains consumer files or program files as assigned; Monitor Medicaid eligibility and associated billing functions related to consumers
Performs errands as assigned
Order and maintain unit supplies, equipment, and furniture; arrange for repair of furniture and equipment
Maintain mileage log on program vehicles and assist with arranging maintenance of program vehicles
Tracks program referrals, participants/admissions & discharges, coordinates with community partners and treatment team, request expenditures and provides monthly reports to Program Supervisor/Manager
Executes other tasks as assigned by Supervisor/Manager in a complete, accurate and timely manner
Assumes responsibility as the Building Safety Officer, coordinating the building services and ensuring CARF safety drills are maintained and reported
Participates in quality improvement activities as requested
The ability to comply with the regulations requiring a workplace of dignity and respect and equal employment opportunity compliance
The ability to work collaboratively with others and to accept constructive criticism from supervisors and managers
Willingness to abide by the company's published rules and regulations
Ability to drive and transport others when/or if needed
Prepare and update monthly spreadsheet with consumer information
Maintain court ordered visitation documents
Participates in staffing meetings, takes and final saves minutes, prepares final deck
Ensures CFC monthly surveys are completed and submitted
KNOWLEDGE AND JOB SKILLS: Demonstrates knowledge of word processing and fundamental computer skills including spreadsheet development and management. Possess sound interpersonal skills, speech skills and writing skills. Demonstrates proficiency in telephone etiquette. Possesses knowledge of the functions of various types of office equipment, including copier, fax, computer and switchboard. Possesses a positive attitude regarding all aspects of a challenging work environment, including significant patience with and respect for individuals with psychiatric and substance use challenges. Possesses the ability to operate effectively within a team concept.
EDUCATION & EXPERIENCE:
Education:
High school diploma or equivalent required
Experience:
Minimum of two (2) years of previous employment in an office environment required
Demonstrated proficiency in related duties and responsibilities required
Driving Requirements:
o Must be Over the age of 21 required
o Minimum of 5-years driving experience required
o Possess a Valid FL Driver's license (within 30 days of hire if currently do not possess)
o Possess a continuously valid US Driver's license for the past three years, from date of issue required
o Safe Driving record required
TRAINING & DEVELOPMENT: Completes all requirements according to Individual Training Plan within the first six months of hire and annually. Other training and/or professional development may be assigned due to evolution of programs.
LOOK AT THESE GREAT BENEFITS!
Health/Dental/Vision Insurance
Short Term Disability
Pension
Plan 403(b)
PTO over 4 weeks your 1st year!
Flexible Work Schedules
Shift and Weekend Differentials
And More!
Quick Apply or through LifeStream's Website: https://secure3.entertimeonline.com/ta/6030993.careers?CareersSearch
LifeStream is an equal opportunity employer and does not discriminate against any applicant based on age, citizenship, color, covered veteran status, disability, gender identity, genetic information, marital status, race, religion, sex, sexual orientation, or other protected status in accordance with applicable federal, state, and local laws.
Lifestream Behavioral Center