Program Assistant

About Goodwill

We believe in the potential of individuals to make positive changes in their lives. We believe that education and training empower people to make those changes. Our vision for the communities we serve is that each person is able to choose rewarding employment, financial security and the experience of educational achievement. We are committed to creating and sustaining a culture of diversity, equity and inclusion (DEI). We embrace our employees' differences and acknowledge and support our collective responsibility. If you need any assistance in applying please contact Recruiting@evergreengoodwill.org for any assistance or accommodation requests.

Job Title: JTE Program Assistant

Salary Range: $22.00 -26.00

Job Summary

Responsible for entering and maintaining student data related to Goodwill's Resources to Initiate Successful Employment (RISE) contract in both Job Training and Education (JTE) student database as well as Department of Social and Health Services (DSHS) database. Communicates with appropriate staff to ensure that student data collection is done in accordance with contract requirements. Generates reports on RISE student data and ensures data integrity across both data systems.

Essential Functions:

Enter data, run reports and look up student information in JTE's database (ETO), DSHS's database, and Excel spreadsheets.

Submit data from ETO to DSHS to determine student eligibility and enter DSHS's response into ETO.

Use data from ETO to maintain accurate records on student's current class enrollment status, support service receipt, and employment.

Ongoing outreach to recruit students into Employment & Training programs

Communicate with Case Managers (and other JTE staff as needed) to ensure that their student data collection and entry is being done in accordance with RISE contract requirements.

Serve as a liaison with DSHS on the RISE contract and maintain a good working relationship with DSHS RISE/BFET staff.

Together with Program Supervisor, ensure that RISE-related forms and data entry processes meet the needs of the JTE staff and stakeholders.

Participate in RISE-related meetings internally and with DSHS/ other RISE providers

Maintain strict confidentiality of student records.

Oversee that all deadlines are being met as outlined in RISE contract.

Work closely with RISE Case Manager and Employment Specialist to ensure proper data entry and contractual agreements are being met.

Demonstrate safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents.

Perform other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential functions listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Job Requirements

Education: High School diploma or GED. Computer Operation, Business Information Technology, or Human Services college coursework a plus.

Experience: Minimum 1 year of data entry or data/electronic records management experience required. Prior experience with a nonprofit client or student database,and/or case management preferred.

Specific Skills/Knowledge/Licenses: Proficient with Word, Excel, Outlook, Internet Explorer, and databases. Typing speed of at least 40wpm required, with ability to key with 99% or better overall accuracy rate.

Essential Physical Abilities:

Able to safely lift/push/pull up to 10 lbs., grasp, handle, finger and manipulate items; perform repetitive fine motor functions with fingers, wrists and arms. Able to traverse a wide variety of physical environments without assistance including uneven surfaces and stairs. Able to communicate with others effectively, verbally and in writing; including those who have limited English skills, large groups and small groups and individuals. Able to use standard office equipment without assistance. Maintain reliable attendance.

Essential Mental/Sensory Abilities:

Accuracy

Detail oriented

Good internal and external customer service skills

Time management

Problem solving

Good written and verbal communication skills

Working Conditions:

Office environment, moderate noise level.

Proficiency with Experience:

Each job classification requires various levels of proficiency and experience. Proficiency and experience provides guidance for compensation within one classification, thereby eliminating the need for levels (i.e. I, II, III). Choose a level.

Skilled (demonstrates ample knowledge and skills of duties, with 1-3 years of experience)

General Description of All Benefits

Evergreen Goodwill provides the following benefits to employees:

https://evergreengoodwill.org/evergreen-goodwill-employee-benefits

• Healthcare coverage that includes medical, dental, vision, and prescription coverage

• 100% employer-paid life insurance coverage, and supplemental coverage for life, accident, illness, and short- and long-term disability

• Employee Assistance Program

• Interest-free loans for personal needs

• Access to an employee CARES (Creating Access to Resources for Employee Support) Program for unplanned life emergencies

• 403(b) Retirement Savings program with competitive matching from Evergreen Goodwill

• Paid vacation and sick time

• Tuition reimbursement program

• 15% discount on select T-Mobile plans for all employees

• 20% employee discount at your Evergreen Goodwill store, and other perks

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Goodwill believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications and job scope, but not limit our employees nor Goodwill to just the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of the Goodwill.

Other details

• Job Family Mission

• Pay Type Hourly

• Min Hiring Rate $22.00

• Max Hiring Rate $26.00

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• Marysville Mission, 9315 State Ave, Marysville, Washington, United States of America