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Program Applications Specialist

Expired Job

Department Of Veterans Affairs Salt Lake City , UT 84101

Posted 5 months ago

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  • Duties

HelpDuties Summary

The incumbent serves as the integrator that coordinates the business process and software functions. The primary functions of this position insure the business process is in place to support the implementation of new and updated information technology systems. The incumbent serves as the functional "expert" for matters relating to the Patient Information Management System (PIMS) core package.

Work schedule: Monday to Friday, 8:00 am - 4:30 pm.

PD Title/#: Program Applications Specialist/11435O

Learn more about this agency

Responsibilities

The incumbent's duties include:

  • This position providers business oversight for a variety of software programs integral to the overall administration and operations of the business.

  • The incumbent is responsible for the coordination and training for service staff in business and functional areas for various information technology VISTA packages, and additional business office programs as added.

  • The incumbent provides training and troubleshooting for clinical and administrative staff in business processes and associated supporting software. Provides training for individual users on daily operational tasks and trains new users. Trains service employees in the use of PIMS programs, such as scheduling, to ensure that data is entered correctly and optimizes clinic utilization. Trains users in resolving minor processing and equipment problems.

  • The incumbent maintains reference material for the service.

  • Incumbent is responsible for creating and building clinic profiles using VISTA software.

  • Incumbent maintains and updates those clinics to ensure that providers are meeting the standards set forth by VA policy. Incumbent verifies that stop codes are entered correctly in VISTA to ensure billing is correct.

  • Ensuring that billing is correct, the incumbent must verify that stop codes on the patient site match the stop codes used on the provider side. This will require extensive coordination with personnel across VISNs.

  • The incumbent is the problem solver with the special ability to integrate overall knowledge of the service system with VISTA applications and to be innovative in the process.

  • Provides testing of new options and software versions prior to implementation to gain familiarity with the new product features and confirm that software is working according to specifications. Provides staff support to OI&T by providing information and analysis of software functions within the service.

  • The incumbent participates in the establishment of administrative qualitive standards; the objective of which is intended to improve programs, facilities, and operations.

  • The incumbent maintains a close working relationship with various program officials. This, in addition to his/her knowledge based on personal observation and understanding of management practices, results in effective and practical qualitative standards.

  • The incumbent coordinates and provides recommendations in the application of standards that affect the service.

  • Other duties as assigned.

Travel Required

Not required

Supervisory status

No

Promotion Potential
9

  • Job family (Series)
    0301 Miscellaneous Administration And Program

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  • Requirements

HelpRequirements Conditions of Employment

  • Subject to a background/security investigation.

  • Designated and/or random drug testing may be required.

  • Selective Service Registration is required for males born after 12/31/1959.

  • You may be required to serve a probationary period.

  • You must be a U.S. citizen to apply for this job.

Qualifications

To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Specialized Experience:

In applying for the GS-9, you must possess one (1) full year of specialized experience that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the Program Applications Specialist position, and that is typically in, or related to, the work of the position to be filled. Examples of specialized experience would typically include, but are not limited to: performing business oversight for a variety of software programs integral to the overall administration and operations of a medical center, and providing training to personnel on those software packages.

OR,

Education: Must possess at least two (2) years of progressively higher level graduate education, or a Master's Degree, or L.L.B/J.D degree if related, which provided the knowledge, skills and abilities necessary to do the work of the Program Specialist position. (TRANSCRIPT REQUIRED)

OR,

Applicants may also combine education and experience to qualify at the GS-09 level. To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 60 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-09. For example, an applicant who has 9 semesters hours of graduate level experience (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements:
Regular and recurring work is mostly sedentary involving sitting at a desk, although the position requires the ability to move from one geographic location of the facility to another. The incumbent works with a computer screen and keyboard. Some physical effort such as standing, walking, bending or prolonged sitting may be required. The incumbent may be exposed to walking to outlying areas. The work places no special physical demeans on the employee.

Work Environment: Work is performed in an office setting with occasional visits to areas within the service as well as throughout the Medical Center. Work area is adequately lighted, heating and air conditioned. The normal risks and discomforts typical of an office and clerical work area are included. There are no unusual risks or safety hazards associated with this position.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement). Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html. All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.


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Program Applications Specialist

Expired Job

Department Of Veterans Affairs