Program Analyst #W5487

Title: Program Analyst #W5487

State Role Title: Program Administration Specialist II

Hiring Range: $69,000 - $85,000/yr.

Pay Band: 5

Agency: Department of Social Services

Location: DSS HOME OFFICE

Agency Website: www.dss.virginia.gov

Recruitment Type: General Public

• G

Job Duties

At the Virginia Department of Social Services, we put people at the center of everything we do. We believe that every Virginian can live a life of dignity and that all voices, ideas and experiences contribute greatly to our pursuit of excellence. Inspired by continuous improvement, we commit ourselves to listening, learning and cultivating environments of trust, respect and positive engagement. Together, we are mission-driven, eager to achieve, and passionate about bringing the best of who we are to those we serve.

We design and deliver high-quality human services that help Virginians achieve safety, independence and overall well-being. We are a $2 billion agency - one of the largest in the Commonwealth of Virginia - partnering with 120 local departments of social services and 31 community action agencies, along with faith-based and non-profit organizations, to promote the well-being of children, adults, and families statewide. We proudly serve alongside 1,650 (state) and 12,200 (local) human services professionals throughout the Social Services System, who ensure that thousands of Virginia's most vulnerable citizens have easy access to the services and benefits available to them.

In addition to a rewarding work experience, VDSS offers excellent health and life insurance benefits, pre-tax spending accounts, state funded Short and Long Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching

• Employee Benefits.

The Virginia Department of Social Services (VDSS), Division of Benefit Programs is currently seeking a Program Analyst. This position is responsible for performing federally mandated reviews (CFR Title 7, Chapter II, Part 275) to ensure the Supplemental Nutrition Assistance Program (SNAP) is being operated in accordance with federal regulations and guidance. This position monitors, reports, and provides data for agency compliance to the Robertson vs. Jackson federal court order, determines timely and correct benefit amount delivery as well as compliance with Program Integrity policies. The compliance review assesses the SNAP is being operated in accordance with federal law and policy prohibiting discrimination on the basis of race, color, national origin, sex, age, religion, political beliefs, or disability. The review monitors that agencies are taking reasonable steps to ensure meaningful access to programs, activities, and services for Limited English Proficiency (LEP) persons and providing the opportunity to register to vote for all SNAP applicants.

Minimum Qualifications

• Comprehensive knowledge of benefit programs, policy and procedures for SNAP, Temporary Assistance for Needy Families (TANF), Medical Assistance, Child Care and Emergency Assistance.

• Experience in processing Supplemental Nutrition Assistance Program cases.

• Experience working with eligibility requirements for the SNAP program.

• Experience in developing quality improvement plans and corrective action plans.

• Understanding of Management Evaluation review policies and procedures.

• Demonstrated comprehensive knowledge of Virginia Case Management System (VaCMS) and how the programs work within the eligibility system.

• Experience in case review, providing comprehensive and concise feedback and improving engagements with internal and external stakeholders.

• Ability to and experience in interpreting and applying complex state and federal regulations and procedures.

• Ability to write and converse professionally with stakeholders.

• Ability to work independently and as a team member.

• Demonstrated competency in interpreting, analyzing, and monitoring complex issues, and preparing clear and concise reports.

• Effective oral and written communication skills.

• Ability to independently manage a deadline-oriented workload with overlapping assignments and a high degree of accuracy.

• Ability to travel.

Additional Considerations

• Familiarity with benefit programs' safety net programs.

• Direct experience in supervision, training, and program execution.

• Experience in managing the successful operations of local departments in error reduction initiatives and corrective action planning.

• Knowledge of strategies and best practices designed to support the Local Department of Social Services (LDSS) in achieving desired outcomes.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

Selected candidate(s) must successfully pass a fingerprint-based criminal history background check. A record of criminal history does not automatically bar an applicant from consideration. Employment verification will be conducted to include current/previous supervisory employment reference checks.

VDSS will record information from each new employee's Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.

Selected candidate may be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

Frequent in-state, overnight travel may be required. Selected candidate(s) may be required to use their personal vehicle or state vehicle as available for business use.

To be considered for this position, you must submit a Commonwealth of Virginia application or resume through the on-line "Virginia Jobs" (PageUp) employment site no later than 11:55 p.m. on the closing date listed. Each application is reviewed for documentation that shows the applicant meets the minimum and additional considerations as stated in the job announcement. The decision to interview an applicant is based on the information provided. Multiple positions may be filled from this recruitment within 90 days of the closing date.

The Virginia Department of Social Services (VDSS) is an Equal Opportunity Employer and encourages diversity within its workforce.

VDSS does not provide sponsorship.

VDSS is an official certified state agency that values the service and experience of our Veterans. As such, Veterans are encouraged to apply and receive preference in the hiring process. AmeriCorps, Peace Corps and other national service alumni also are encouraged to apply. Reasonable accommodations are available to applicants, if requested, during the application and/or interview process.

If you have been affected by Policy 1.30 Layoff as a state employee and possess a valid Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Card (Blue Card), you must submit this document through the "Virginia Jobs" (PageUp) employment site when you apply.

Contact Information

Name: VDSS - Division of Human Resources

Phone: dssrecruitment@dss.virginia.gov

Email: dssrecruitment@dss.virginia.gov

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.