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Program Analyst (Ux/Ui Designer)

Expired Job

US Government Other Agencies And Independent Organizations Norfolk , VA 23510

Posted 2 months ago

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  • Duties

HelpDuties Summary

As a Program Analyst (UX/UI Designer) at the GS-0343-11 with a full performance level of GS-12, you will be part of Human Resources Solutions (HRS), Federal Staffing Center (FSC), USAJOBS Program Office, Office of Personnel Management.

You will serve as a User Experience/User Interface (UX/UI) Designer to improve the usability, usefulness, and desirability of websites and applications in collaboration with other UX/UI Designers, Project Managers, Information Architects, and Content Strategists.

Learn more about this agency


  • Develops graphic materials, website content and other media deliverables including field of composition, cover execution, layout and paste-up of text and illustrations for publications, templates, slides, charts, graphs, and other materials.

  • Develops and support usability testing efforts to include test scenarios and other relevant test tools, recruitment of test participants, and coordination of overall testing at various facilities and/or online.

  • Conducts and facilitates UX/UI design methods to uncover meaningful insights that drive great design and innovation in the federal government.

  • Utilizes usability tools and research methods to provide actionable insights that drive future design improvements while cultivating an environment of sustained creativity within the USAJobs program.

  • Directly facilitates problem-solving sessions, human-centered design immersion projects, design sprints, and other meetings and sessions as needed.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status


Promotion Potential

  • Job family (Series)
    0343 Management And Program Analysis

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  • Requirements

HelpRequirements Conditions of Employment

  • Must be a U.S. Citizen or National

  • Males born after 12-31-59 must be registered for Selective Service

  • Suitable for Federal employment, determined by a background investigation

  • May be required to successfully complete a probationary period

  • Complete the initial online assessment and USAHire Assessment, if required


For the GS 11: You must have one of the following:

  • One full year of specialized experience comparable in scope and responsibility to the GS-9 level in the Federal service (obtained in either the public or private sectors). Such experience includes: 1) participate in ideation sessions using human-centered design tools to build thinking teams; 2) assist in design synthesis to make sense of qualitative data to uncover latent user needs or insights; 3) contribute to the development of a design project problem statement to focus the research; 4) develop design wireframes, mock-ups, and high fidelity prototypes using industry standard tools (e.g. Adobe Illustrator, Sketch, InVision, etc.); and 5) conduct user research through contextual interviews and synthesizing the data to present findings and recommendations. (Note: your resume must fully support this response otherwise you will not be rated qualified.)OR
  • Completed a Doctorate of Philosophy (Ph.D.) or equivalent doctoral degree, or three (3) full years of progressively higher level graduate education (54 semester units or equivalent) leading to a Ph.D. in a field that provided the knowledge, skills, and abilities necessary to perform this work. OR
  • Have a combination of graduate education and specialized experience as described in "A" and "B" above. If your education is currently described in quarter hours, convert the quarter hours into semester hours by multiplying the quarter hours by the fraction 2/3rds. To combine education and experience, first take the number of semester hours or equivalent earned towards a graduate degree, in excess of 36 semester hours, and divide by 18 semester hours or equivalent. To calculate your percentage of experience, divide your months of qualifying specialized experience by 12. Add the percentages together. The total must equal at least 100 percent to qualify. NOTE: Only graduate education in excess of the first two years, beyond the Master's level, may be used to qualify for the GS-11 level.


Applicants are required to provide a portfolio of previous work. The items in the portfolio should not be created specifically for this application. Your portfolio must be a sample of previous work that demonstrate use of user experience design, interaction design, design research methods, and insights synthesis. It must be provided as either an attached PDF or as a link to a portfolio website in the application. The portfolio will be reviewed by the selecting official if an applicant is referred for the position.


The agency has identified a quality ranking factor for this position, which is experience designing and implementing digital solutions in the public sector and/or government. Applicants without the quality ranking factor will not be rated ineligible and may still be considered.

You must meet all qualification and eligibility requirements by the closing date of this announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.


This job does not have an education qualification requirement.

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Program Analyst (Ux/Ui Designer)

Expired Job

US Government Other Agencies And Independent Organizations