Program Analyst Ii/Unix Admin

Overview/ Job Responsibilities

The Program Analyst II/Unix Administrator position will play a pivotal role in ensuring the successful technical administration of NOAA systems within the contract. You will be responsible for providing system administration support, monitoring system performance, identifying areas for improvement, and facilitating communication between stakeholders. This position requires a keen eye for detail, strong analytical and technical skills, and the ability to work effectively in a dynamic and fast-paced environment.

Key Responsibilities:

• Manage and work ticket queues in ServiceNow.

• Actively monitor for unassigned tickets and take ownership to resolve.

• Process requests for ticket transfer, escalation, or re-assignment.

• Categorize and assign tickets to the appropriate team.

• Follow up on customer tickets daily (including tickets belonging to other team members)

• Troubleshoot & resolve Red Hat Linux v7 & v8 issues in person, by phone or email.

• Manage DELL equipment: install, repair/upgrade hardware components (RAM, battery, hard drives, etc.)

• Create, edit or remove users from Active Directory.

• Perform physical system build imaging including system recovery, disk encryption and profiling.

• Install new applications, perform system upgrades, migrate user profiles.

Minimum Qualifications

• Must be able to work independently to execute against sets of procedures and be able to lift 50 pounds

• Must have keen attention to detail and excellent communication skills

• Must have 1-3 years experience with Unix Administration, specifically supporting the Red Hat OS platforms

• Experience with Sunflower Property management software is a plus but not required

• Requires a knowledge of one or more elements or parts of a supply system, or of supply methods, policies, or procedures

Eligibility/Clearance Requirements: Must be able to provide proof of U.S. Citizenship and is able to be cleared at the Public Trust Level

About Sev1Tech LLC

Founded in 2010, Sev1Tech provides IT, engineering, and program management solutions delivery. Sev1Tech focuses on providing program and IT support services to critical missions across Federal and Commercial Clients. Our Mission is to Build better companies. Enable better government. Protect our nation. Build better humans across the country.

Join the Sev1Tech family where you can achieve great accomplishments while fostering a satisfying and rewarding career progression. Please apply directly through the website at: https://careers-sev1tech.icims.com/ #joinSev1tech

For any additional questions or to submit any referrals, please contact: caitlin.maupin@sev1tech.com

Sev1Tech is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.