Program Analyst

Class Summary

Program Analyst II

This position works on a team responsible for administering and maintaining information systems used by the Facility Operations Division. Current systems include Maximo (CMMS), WebSphere, CentralPoint (digital experience platform), eLogger (plant operations management system), and HachWIMS.

Responsibilities may include but are not limited to supporting projects, implementing solutions, system configuration, upgrades, data updates and loading, system support, error resolution, end user support, training, and workflow documentation. The position will work with other team members to improve the end user experience and utilization of the systems. The ideal candidate will have excellent written and verbal communication skills, enjoy working on a team, two years' experience supporting systems and users, and two years' of auditing or data analyst experience.

Program Analyst II Minimum Qualifications:

• Bachelor's Degree in Business Administration,Computer Science, Management Information Systems, or a closely related field.

• Two years of professional auditing or data analyst experience, including one year of project management experience.

• Or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

• Valid Driver's License.

The Grade for this position is C43(1). Salary $65,871.00-$76,575.00

For information related to position specific Essential Duties, Knowledge and Skills and Physical requirements, click here.

Program Analyst III

This position works with a team responsible for administering and maintaining information systems used by the Facility Operations Division. Current systems include Maximo (CMMS), WebSphere, CentralPoint (digital experience platform), eLogger (plant operations management system), and HachWIMS.

Responsibilities include but are not limited to applying patches and performing system upgrades, creating custom fields and templates, managing projects, researching/implementing new solutions, system configuration, data updates and loading, system support, error resolution, and end user support, training, and documentation. The position may supervise staff and perform annual employee evaluations. The ideal candidate will have excellent written and verbal communication skills, enjoy working on a team, five years' experience supporting systems and end users; and three years' experience as a system administrator, integrator, or project manager.

Program Analyst III Minimum Qualifications:

• Bachelor's Degree in Business Administration, Computer Science, Management Information Systems, or a closely related field;

• Five years of professional auditing or analyst experience, including three years of project management experience;

• Or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job;

• Valid Driver's License.

The Grade for this position is C44(1). Salary $71,634.00-$83,275.00

For information related to position specific Essential Duties, Knowledge and Skills and Physical requirements, click here.

NOTE: The class specifications listed on this site are not the official class specifications for Gwinnett County and are subject to change.

Additional Information

Department of Water Resources

The Gwinnett County Department of Water Resources is a publicly-owned utility, committed to providing excellent water, waste water and storm water services at the best possible value to the citizens of Gwinnett County. The department is widely recognized for service excellence in the operation of 2 water production facilities, 3 water reclamation facilities and 226 pump stations.

In addition, DWR maintains 3,667 miles of water lines, 2,654 miles of sewer lines and 1,325 miles of storm water pipe. The Department of Water Resources takes pride in stewardship of the environmental resources entrusted to us and pledge to be responsible as we manage water as a limited, but renewable, resource.

For more information about this department, please click here.

About Gwinnett County

Welcome to Gwinnett County - one of America's fastest-growing counties for the past 20 years. Our dynamic and exciting county combines the best of big-city living with the comforts of the suburbs.

The county's population in 2000 was about 588,448 and we've only continued to grow since then, with the population expected to reach one million by the year 2022.

Gwinnett has many advantages, beginning with its location and road system. The county is just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta.

Thanks to this location, 80 percent of the U.S. population is within a two-hour flight. Georgia Highway 316 has been extended to Athens, reducing travel time to the University of Georgia to 25 minutes. Gwinnett's infrastructure includes more than 2,750 miles of roadways to provide excellent mobility for our residents.

The County Administrator and County Attorney are appointed by the Board of Commissioners and serve at its pleasure. To implement the Board's policy directives, the County Administrator uses a management team consisting of members of his immediate staff and 14 department directors.

The 14 departments that make up the executive side are Police Services, Fire and Emergency Services, Corrections, Communications, Support Services, Financial Services, Community Services, Human Resources, Information Technology Services, Law, Planning and Development, Water Resources, Child Advocacy & Juvenile Services, and Transportation. Each department is run by a director who is charged with managing operations in a manner which stresses the County's values.

In addition to the executive side of County government, certain services are provided through Constitutional officers and independent elected officials. These external offices are created by the Georgia Constitution or through state law. In Gwinnett, they include the Sheriff, Tax Commissioner, District Attorney, Solicitor, Probate Court Judge, and Chief Magistrate.

Vision

Gwinnett is the preferred community where everyone thrives!

Mission

Gwinnett proudly supports our vibrantly connected community by delivering superior services.

Values

Integrity: We believe in being honest, building trust, and having strong moral principles.

Accountability: We believe in stewardship, transparency, and sustainability.

Equity: We believe in fairness and respect for all.

Inclusivity: We believe in engaging, embracing, and unifying our communities.

Innovation: We believe in continual adaptation of technology, process, and experience.

Hiring Process

Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:

• Hiring Process
• FAQs

Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.

For questions about recruitment, or to request a reasonable accommodation during the application, interview, or testing process, please call Human Resources at 770-822-7915 or email

Jobs@GwinnettCounty.com.