Program Analyst (Cac/Health Informatics Specialist)

Department Of Veterans Affairs Wilkes Barre , PA 18701

Posted 2 months ago

  • Videos


  • Duties




This position is located at the VISN 4 Stars and Stripes Network and serves as a VISN Health Informatics Specialist. The position is organizationally aligned under the Chief Health Informatics Officer and is located either at a facility within the VISN 4 Stars and Stripes Network or at the VISN 4 Network Office. NOTE Actual location can be at any VISN 4 facility.

Learn more about this agency


  • Advocates for health information system/clinical applications needs at individual sites and across the VISN 4 Stars and Stripes Network. Developing, or participating in the development of, workforce staffing standards for clinical applications personnel based on national guidance.

  • Develops, participates in and chairs multidisciplinary VISN and/or National Committees; as a member of the informatics community, promotes collaborative working relationships and informatics education and awareness.

  • Provides leadership and expertise that contributes to the deployment and sustainment of the electronic health record by serving on committees, study groups and project assignments, and by developing data, forming plans and preparing position papers.

  • Consults, advises and educates all levels of staff, including VISN clinical program leaders and facility senior management in coordination with facility CACs, on the methods and means to make healthcare operations more effective and efficient.

  • Integrates knowledge of clinical and information processes to achieve successful adoption and application of new technologies to support health care operations.

  • Ensures that facilities have appropriate emergency and disaster contingency plans developed and in place for unanticipated disruptions, including planned and unplanned computer downtime to clinical applications.

  • Serves as a liaison between facilities and national program offices to provide communications about current or upcoming initiatives, projects and/or problems.

  • Develops and proposes an annual budget that aligns with the incumbent's CAC responsibilities, including a budget based on forecasting of recurring training needs, national program changes or initiatives, and competency assessment and sustainment.

  • Develops VISN strategic plans for the enhancement of clinical care through the development, acquisition or implementation of new or innovative clinical technologies or processes.

  • Serves as a specialist/integrator in the implementation and ongoing support of multi-service clinical software applications through education, and coordinating with OI&T, Biomedical Engineering, facility clinical applications and leads, informatics staff, business, administrative and business personnel.

  • Serving as a project manager, works through interdisciplinary teams to complete clinical information system initiatives established by National, VISN and local authorities.

  • Advises facility informatics personnel on the maintenance of electronic health record site parameters and electronic health record site-specific files as necessary to ensure consistent and proper functioning of complex interrelated and interdependent software applications.

  • Supports the VISN by leading, facilitating and managing the integration of software applications for clinical services by: (1) evaluating the unique needs of the VISN, facilities or specific clinical services in conjunction with the capabilities of the software and coordinating required modifications; (2) reviewing the effectiveness of the systems and procedures to assure optimum benefit to patient care activities; and, (3) troubleshooting when functionality is compromised in regards to the cause and/or solution of the problem.

  • Develops presentations and reports utilizing data and data analysis appropriate for both internal and external stakeholders regarding clinical software, managing the implementation, oversight, and use of clinical technology, the electronic medical record, to guide change, track compliance, identify organizational needs or highlighting improvements.

  • Formulates data tools for quality management and clinical oversight, extracting data from VA's corporate data systems. Conceptualizes, designs and/or assists in the development of templates, reminders, order sets and other tools to collect and/or report required clinical and administrative information.

  • Develops and presents recommendations for improving clinical data-management methods, follow-up procedures and timely compliance with regulatory guidelines.

  • Advises the VISN CHIO as well as others in the informatics organizational structure of programmatic and security requirements for data access.

  • Provides oversight and guidance to assure that clinical applications comply with the requirements of the Health Information Portability and Accountability Act (HIPAA) and other relevant VHA directives and guidance.

Work Schedule: Monday

  • Friday 8:00am

  • 4:30pm

Telework: Available

Virtual: This is not a virtual position.

Position Description/PD#: Program Analyst (CAC/Health Informatics Specialist)/PD01355A

Relocation/Recruitment Incentives: Not Authorized

Financial Disclosure Report: Not required

This IS NOT a bargaining unit position.

Travel Required

Occasional travel

  • Occasional ad hoc travel may be discussed.

Supervisory status


Promotion Potential


  • Job family (Series)

0343 Management And Program Analysis

Similar jobs

  • Analysts, Program

  • Computer And Information Systems Managers

  • Financial Specialists, All Other

  • Information Systems Managers

  • Managers, Records And Information

  • Program Analysts

  • Requirements



Conditions of Employment

  • You must be a U.S. Citizen to apply for this job

  • Designated and/or random drug testing may be required

  • Selective Service Registration is required for males born after 12/31/1959

  • You may be required to serve a probationary period

  • Subject to background/security investigation

  • Selected applicants will be required to complete an online onboarding process


To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/28/2021.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: leading, facilitating and managing the integration of software applications for clinical services; Identifies data sources that meet defined objectives, including the use of these sources to resolve organizational problems; Lead collaboration in formulating major administrative and clinical policies for clinical software packages in accordance with regulations; program management; Develops presentations and reports utilizing data and data analysis appropriate for both internal and external stakeholders regarding clinical software, managing the implementation, oversight, and use of clinical technology, the electronic medical record, to guide change, track compliance, identify organizational needs or highlighting improvements; etc.

You will be rated on the following Competencies for this position:

  • Analytical Reasoning

  • Communication

  • Customer Service

  • Planning and Evaluating

  • Project Management

  • Strategic Thinking

Analytical Reasoning

  • Identifies issues and analyzes information to draw accurate conclusions, ensuring careful attention to detail. Dissects problems and information into their meaningful parts, and uses logic and judgment to evaluate alternatives and develop solutions.


  • Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Customer Service

  • Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Strategic Thinking

  • Formulates effective strategies consistent with the business and competitive strategy of the organization in a global economy. Examines policy issues and strategic planning with a long-term perspective. Determines objectives and sets priorities; anticipates potential threats or opportunities.

Planning and Evaluating

  • Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.

Project Management

  • Applies principles, methods, or tools for developing, scheduling, coordinating, monitoring, evaluating, and managing projects and resources, including technical performance.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements:The work is sedentary. Typically, the employee may sit comfortably to perform portions of the work. However, there is periodic walking; standing; bending; carrying of light items such as instructional material, books and manuals. No special physical demands are required to perform the work.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at


There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Health Care Specialist (68W)

Army National Guard

Posted 4 weeks ago

VIEW JOBS 5/18/2021 12:00:00 AM 2021-08-16T00:00 Be the first line of defense against injury and illness of civilians after natural disasters, and the Soldiers who serve and protect our Nation every day. As a Health Care Specialist in the Army National Guard, you will experience a fulfilling role as an expert caretaker on and off the battlefield. You will address the health care needs of civilians after natural disasters or civil emergencies; treat injuries and illnesses suffered by Soldiers through the administration of immediate emergency care and ongoing care; and support and manage medical readiness, supplies, and equipment. Job Duties * Administer emergency medical treatment to battlefield casualties * Assist with outpatient and inpatient care and treatment * Instruct Soldiers on Combat Lifesaver/First Responder training course * Manage Soldiers' medical readiness, medical supplies, and equipment Some of the Skills You'll Learn * Patient care techniques * Advanced medical care * Plaster casting techniques Helpful Skills * Enjoy helping and caring for others * Ability to communicate effectively and work under stressful conditions * Interest in chemistry, biology, psychology, general science, and algebra * Strong attention to detail Through your training, you will develop the skills and experience to enjoy a civilian career with civilian hospitals, clinics, nursing homes, or rehabilitation centers. You may also consider a career as an emergency medical technician, medical assistant, a medication aide, or physician's assistant. Soldiers in this MOS must also obtain certification from the National Registry of Emergency Medical Technicians at the EMT level or higher. Earn While You Learn Instead of paying to learn these skills, get paid to train. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Job training for Health Care Specialists requires 10 weeks of Basic Training, where you'll learn fundamental Soldiering skills, and 16 weeks of Advanced Individual Training (AIT), which includes practice in patient care. The duration of your AIT depends on the area of specialization you choose. Part of AIT is spent in the classroom and part in the field. Army National Guard Wilkes Barre PA

Program Analyst (Cac/Health Informatics Specialist)

Department Of Veterans Affairs