Program Analyst

Department Of Veterans Affairs Montgomery , AL 36101

Posted 2 months ago

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The incumbent serves as the Program Analyst for Quality Management (QM) Department at the Central Alabama Veterans Health Care System Medical Center. The Program Analyst position is responsible for the administrative management of the Controlled Substance Program with the final authority resting with the Chief of Quality Management.

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The incumbent is responsible for constant surveillance, evaluation and planning to ensure efficient utilization of space based on constantly changing and ever-increasing program demands. Review outgoing correspondence under the supervision of the Chief for determination of accuracy of information, proper composition, proper format, and whether such correspondence conforms to current VA policies, instructions, and regulations, as well as the viewpoint of the Chief. Provides advice regarding composition of correspondence and furnishes information regarding Medical Center procedures, directives, and policies to services/programs that function under the supervision of the Service Line, as requested. Maintains confidentiality of all office matters and executes discretion in the release of all information. Maintains confidentiality of QI documents in accordance with 38 USC 5705 and VA Regulations 17.500-17.511.

Duties include programmatic oversight and leadership for the program, as well as the coordination of monthly controlled substance inspections, the submission of monthly summary reports (inclusive of discrepancies and related responses from area supervisors) and quarterly summary reports regarding problematic trends identified, to the Medical Center Director (through Quality Management). He/she must ensure that the medical center follow the details outlined in the Controlled Substance Policy and VHA Handbook 1108.02.

Incumbent is responsible for the development and implementation of policies and procedures for the Service. The incumbent will recognize the need for new policies and bring such policies to the attention of the Chief. The policies and procedures dealt with are for all the various aspects of the QM Department including Peer Review, Systems Redesign, Performance Improvement, Patient Safety, SAIL, and Control Substance. The incumbent is responsible for ensuring effective relationships with employees within the medical center as well as other VA's, facilities, and/or agencies.

Perform other duties as assigned.

Work Schedule: Monday through Friday

  • 8am

  • 4:30pm

Position Description/PD#: Program Analyst/PD10133-0

Travel Required

Not required

Supervisory status


Promotion Potential


  • Job family (Series)

0343 Management And Program Analysis

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  • Requirements



Conditions of Employment

  • You must be a U.S. Citizen to apply for this job

  • Designated and/or random drug testing may be required

  • Selective Service Registration is required for males born after 12/31/1959

  • You may be required to serve a probationary period

  • Subject to background/security investigation

  • Selected applicants will be required to complete an online onboarding process


To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/06/2021.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS 09 position you must have served 52 weeks at the GS 07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS 07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:The incumbent serves as the Program Analyst for Quality Management (QM) Department at the Central Alabama Veterans Health Care System Medical Center. The Program Analyst position is responsible for the administrative management of the QM Program with the final authority resting with the Chief of Quality Management. Key functions of the position include assisting in strategic planning; creating and maintaining statistical data for decision-making purposes; monitoring the data collected for the clinical programs; developing and updating policies pertaining to the administrative and operational activities of the service; provide facility oversight for compliance with Medical Center Memorandums to include website updates; and developing scientific methodology as well as tools to evaluate program activities and effectiveness.

. OR,

  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have master's or equivalent graduate degree, or 2 full years of progressively higher level graduate education leading to such a degree, or LL.B. or J.D., if related. OR,
  • Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 1 full year of progressive higher-level graduate education.

You will be rated on the following Competencies for this position:

  • Customer Service

  • Planning and Evaluating

  • Quality Management

  • Teamwork

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements:The work is mostly sedentary and requires a substantial amount of interaction with a personal computer. The Incumbent walks to and from meeting, performs space, supplies, and equipment inventories, and frequently carries papers and books weighing less than ten pounds.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at


There is no educational substitution at this grade level.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

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Program Analyst

Department Of Veterans Affairs