Sanford Health Minnetonka , MN 55345
Profile Coach (Full-Time) - Minnetonka, MN
Thank you for your interest in this position. It is a job opportunity withone of Profile by Sanford's franchise partners. Please apply by submittingyour resume and cover letter to Nancy.Jones@profileplan.net
Join America's newest and most advanced weight loss company. Profileby Sanford is a wholly owned subsidiary of Sanford Health, one of thenation's leading, not-for-profit health care systems with locationsin 126 communities in nine states.
The Profile Coach provides 1:1 coaching to the members of the Profile WeightManagement Program. The Profile Coach will deliver evidence-based protocolsas designed by the Clinical Advisory Board while coaching Profile membersthrough the phases of the Profile program at Profile Centers or employersites.
The coach will be skilled in developing trust and rapport withcurrent and/or potential members while supporting an environment freeof discrimination and bias. The qualities of the Profile coach are excellencein building relationships, customer service, enthusiasm, compassion, teamwork, and empathy.
Understanding the complexity of elevated BMI, and the medical risks associated,is paramount to helping members appreciate the health benefits of the
Profile program. Motivational interviewing skills are necessary to maintainmember retention, assist members with healthy lifestyle modification andweight maintenance.
The Profile Coach will reinforce the value of usingmeal replacement products for weight loss and weight maintenance.
TheProfile Coach will have advanced understanding of technology that is offeredand its usefulness in maintaining weight loss. Each coach will assistwith KOS (Key Operating Statistics), business development, evaluatingprogram effectiveness, and process improvement. The Profile Coach is expectedto participate in scheduled staff meetings (at least monthly) and continuededucation to keep abreast of Profile best practices.
All job duties will be carried out using a high level of customer servicewhile promoting and participating in the team concepts at the ProfileCenter. Profile Coaches are expected to promote health and wellness bothpersonally and professionally. Profile Coaches are expected to respectconfidential information of Profile members and Profile business statistics.In regard to specific scope of the Profile Coach, refer to the ProfileCoach Code of Ethics in the Profile Program Training Manual.
Computer skills to include use of Microsoft Word, Excel, Outlook and webnavigation, especially the Profile Member and Coach App. Additionally,the Profile Coach will operate Point of Sale, member management, and phone systems.
When students are providing patient care, treatment, any/or services asa part of their training, any/all employees may be asked to supervisethe students.
Minimum of a Bachelor's degree required. 6 months prior experiencewith wellness, fitness, and/or nutrition programs preferred.
Achieve and maintain Profile Coach Certification.
Mostly day hours, however, scheduled hours will vary dependent on staffingneeds of retail site. Travel may be required.
Please submit your cover letter and resume to: Nancy.Jones@profileplan.net