Professional Services Specialist 3, EOF Student Success Coach, Atlantic City

Campus Location: Kesselman Hall

Department: EOF - Educational Opportunity Fund Programs

Salary Information: Salary commensurate with experience and is accompanied by an extremely competitive University benefits package

Work Hours: Monday

• Friday: 9am

• 5 pm

Brief Job Overview/Summary

Reporting to the Director of the Educational Opportunity Fund Program, the EOF Student Success Coach (SSC) is a key member of the EOF team. The SSC position supports student retention and persistence efforts in Stockton University's Educational Opportunity Fund Program. The SSC will have primary responsibility for advising/coaching/mentoring a caseload of students from the Educational Opportunity Fund Program. Additionally, they will participate and provide support for the EOF Summer Academy Program.

Descriptions of Essential Duties/Responsibilities:

• Provide comprehensive group and one-on-one advising, holistic counseling, referrals, and support services to a caseload of EOF students to ensure their academic success and compliance with program and university requirements. Provide support services to all EOF students including, but not limited to, first-year, upper-class, first semester transfers, undeclared, and other EOF groups as needed

• May be requested to teach or support an EOF-specific course

• Interview, recommend, and monitor part-time and student staff members during the academic year, as well as assist with the supervision and training of EOF summer academy staff (i.e., Instructional Assistants, Student Success Coordinators, etc.). Identifies growth areas and provides ongoing feedback to staff members

• Assist with planning, implementing, reviewing, and evaluating the EOF Summer Academy and other program initiatives throughout academic year to enhance effectiveness and student outcomes

• Document, track, review, and provide data and metrics related to student contacts, workshop participation, annual reporting, and program compliance

• Collaborate with various stakeholders, including campus partners, faculty, committees, and parents/families to support EOF students and advance program goals. Collaborate with institutional retention initiatives and high-impact practices that support the academic achievement, career readiness, and post-graduate success of EOF students

• Participate in weekend events that support enrollment, recruitment, and student success efforts

• Collaborate with financial aid, and admissions to provide information to students and parents/families about program benefits, eligibility guidelines, and FAFSA workshops

• Ensure compliance with federal, state, and local regulations, as well as university and program policies, in areas such as holistic advising practices, financial aid requirements, and service-learning credits. Assist in the caseload management, roster review, and contract review to ensure EOF Program compliance

• Seek membership in professional associations, maintain awareness of trends and issues related to EOF populations, and participate in relevant training and development opportunities

• Utilize available electronic student record/information systems such as Banner, Degree Works, EAB Navigate, or other student success management systems as well as assessment/data management tools (i.e. Anthology) in the delivery of services to ensure the EOF program meets the needs of EOF participants

• Perform other duties as assigned

Required Qualifications

• Bachelor's degree from an accredited four-year institution

• Valid Driver's license

Preferred Qualifications:

• Master's Degree (with a focus on student development or counseling preferred)

• Three years of experience advising, mentoring, coaching, and teaching at risk-college students

• Demonstrated experience working with student record systems or student success management systems and data management tools

Knowledge, Skills and Abilities:

• Demonstrated experience working with student success strategies, including developmental and intrusive advising practices

• Demonstrated organizational, technological, and communication skills

• Demonstrated experience collaborating with a diverse group of students, faculty, and staff

• Demonstrated experience as a self-directed learner and working in teams

Screening Information:

Screening of applications begins immediately and will continue until the position is filled.

How to Apply:

To apply please visit https://employment.stockton.edu or click the "Apply" button.

SAME APPLICANTS: If you are applying under the NJ "SAME" program, your supporting documents (Schedule A or B), must be submitted along with your resume by the closing date indicated above. For more information on the SAME Program visit their Website at: https://nj.gov/csc/same/overview/index.shtml , email: CSC-Same@csc.nj.gov, or call 609-292-4144, option 3.

In accordance with P.L. 2021, c. 465 and P.L. 2021, 466, the SAME Program was established to enable New Jersey State agencies to hire, promote, retain, and advance qualified individuals whose physical or mental impairments impact their abilities to participate in the hiring and promotion process for non-competitive and unclassified titles within the State workforce. This program uses a fast-track process that permits people who are eligible for the program to request that the State appointing authority schedule with them a good faith interview. Individuals applying for non-competitive or unclassified positions under this program should contact us to determine if they are eligible for the fast-track hiring process.

Only electronic documents will be accepted. Please complete the online application and include three professional references in addition to the following required documents. All required documents (Microsoft Word of PDF) must be submitted in order for your application to move forward.

• A letter of interest describing qualifications and accomplishments

• Current resume or curriculum vitae

• Unofficial Graduate transcripts

#SU

Please note:

• Stockton University is an equal opportunity institution encouraging a diverse pool of applicants. Pursuant to Title IX of the Education Amendment of 1972, Stockton University prohibits discrimination on the basis of sex (including, but not limited to the prohibition of sexual misconduct and relationship violence, sexual assault and harassment) in all of its educational programs and activities. Please visit http://www.stockton.edu/affirmative_action for information on Stockton's Equal Opportunity and Institutional Compliance processes. The University provides reasonable accommodations as appropriate. An applicant may request a reasonable accommodation for any part of the application and hiring process by contacting Bart Musitano, Manager for University Pensions and Benefits within the Office of Human Resources (Main Campus, J-115) at 609-652-4384, Monday-Friday between 8:00am

• 5:00pm.

• All offers of employment are contingent upon a favorable background check, which may include social intelligence from a consumer reporting agency.

• In accordance with the New Jersey First Act P.L. 2011 c.70, effective September 1, 2011, new public employees (faculty exempt) are required to obtain New Jersey residency within one (1) year of employment. Applicants must meet the requirements listed.

• Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crimes Statistics Act (Clery Act), prospective employees may access Stockton's Annual Security and Fire Safety Report (ASFSR) at https://www.stockton.edu/police/crime-statistics.html. The ASFSR contains the previous three years of reported Clery Act crime statistics, fire safety information and information regarding campus and personal safety. Paper copies of the report are available at the Stockton University Police Department, building 71, 101 Vera King Farris Drive, Galloway Township, NJ, or call 609-652-4390, to request that a copy be sent via postal mail.