Professional Services Resident Engineer

Job Description :

Who we are

Allot is an established industry leader in network intelligence and security solutions for service providers and enterprises around the world.

We believe in giving our Tier-1 customers around the world real value by offering them cutting-edge solutions that make their networks smarter and their users more secure.

At Allot, you'll have the opportunity to develop professionally and personally in a dynamic environment with like-minded people who always go the extra mile to succeed.

What we are looking for

The Professional Services Resident Engineer has a crucial role to the success of the company. Reporting to the Regional Delivery Manager he will work closely with Allot's customers and internal organizations

What you will do

• Responsible for deploying Allot's products at our customers which may include testing and working with customer organizations to coordinate maintenance windows and support

• Responsible for execution of proof of concepts, trials, Interoperability Testing (IoT) and demos

• Deliver on-site technical training to partners and customers

• Create technical documents including ATP (Acceptance Test Plan) and MOPs (Method of Procedure)

• Stage Allot systems offered to customers in the lab to verify customer use cases and functionality.

• Represent Allot as technical expert in front of Allot's customers and partners.

• Participate in an on-call shift to support select customers.

Requirements :

What you should have

• 3+ years as a Professional Services Engineer in telecommunications or network security companies

• Expert in Linux administration with strong hands-on experience

• Expert in Networking with hands on experience in configuration and troubleshooting of Routers, Switches and Firewalls

• Strong troubleshooting abilities in LDAP, DNS

• Strong hands-on experience in Virtualization such as VMware - ESXi, vSphere and vCenter

• Proven experience with cloud native infrastructure: e.g. KDS, Kubernetes, TKG

• Strong technical troubleshooting capabilities

• Bachelor degree in computer science or equivalent area of engineering study

• Strong written and verbal communications skills

• Service oriented

• Willingness and ability to work irregular hours

Advantages:

• CCNA certified.

• VMware certified.

• 3GPP and 5G cellular networks knowledge

• Experience providing service to Tier1 CSPs (Communications Service Providers)

• Experience using Ansible, Python, Linux Bash and other scripting tools like AWK and Perl

• Familiarity with SQL in different DBs (Sybase, Oracle, MS SQL)

• Knowledge of Diameter, Radius and Tacacs authentication protocols

• Knowledge of VPNs, IPS/IDS, anti DDoS and other network security technologies.