Professional Services - Sr. Engagement Manager (Remote)

Blackberry Limited New York , NY 10007

Posted 1 week ago

Worker Sub-Type:

Regular

Job Description:

THE POSITION

Cylance is seeking an Sr. Engagement Manager to become immersed in managing new and ongoing Professional Services. The Sr. Engagement Manager will provide leadership and execution for assigned projects within the Professional Services division. This person will be the "go-to" person for all aspects of his/her Professional Services project. The role requires extensive coordination across a variety of teams: information technology, implementations, sales, strategic customers and in-depth knowledge of services and solutions. Develops, implements and maintains "best practices" in professional services management.

As part of the Professional Services team, the Sr. Engagement Manager bridges the gap between the Consulting team and the organization's clients by managing service engagements and product rollouts for our customers.

WHAT YOU WILL DO

  • Establish client relationships and lead the execution of Professional Services projects

  • Identify, analyze and prioritize opportunities to build relationships and continuing opportunities for the Professional Services team

  • Perform planning, analysis, coordination and reporting activities to keep projects and tasks on schedule

  • Exercise independent judgment and be accountable for client project delivery and overall client satisfaction

  • Follow established guidelines and interpret policies

  • Demonstrate a basic knowledge of key services, operational policies, processes and methodologies

WHO WE ARE LOOKING FOR

  • Bachelor's degree in a technical or quantitative discipline or equivalent work experience. PMP a plus.

  • Minimum 8 years of job-related experience

  • Ability to regularly communicate with people on a technical level

  • Strong organizational and analytical skills

  • Superior time management and follow-up skills

WHAT WE NEED FROM YOU TO APPLY

  • Current resume

  • Cover letter/summary expressing:

  • Why you are interested in working at BlackBerry Cylance

  • The skills, strengths and expertise you will contribute to our diverse team of extraordinary talent and humble hearts

Job Family Group Name:

Professional Services & Consulting

Scheduled Weekly Hours:

40


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VIEW JOBS 3/21/2020 12:00:00 AM 2020-06-19T00:00 Worker Sub-Type: Regular Job Description: THE POSITION Cylance is seeking an Sr. Engagement Manager to become immersed in managing new and ongoing Professional Services. The Sr. Engagement Manager will provide leadership and execution for assigned projects within the Professional Services division. This person will be the "go-to" person for all aspects of his/her Professional Services project. The role requires extensive coordination across a variety of teams: information technology, implementations, sales, strategic customers and in-depth knowledge of services and solutions. Develops, implements and maintains "best practices" in professional services management. As part of the Professional Services team, the Sr. Engagement Manager bridges the gap between the Consulting team and the organization's clients by managing service engagements and product rollouts for our customers. WHAT YOU WILL DO * Establish client relationships and lead the execution of Professional Services projects * Identify, analyze and prioritize opportunities to build relationships and continuing opportunities for the Professional Services team * Perform planning, analysis, coordination and reporting activities to keep projects and tasks on schedule * Exercise independent judgment and be accountable for client project delivery and overall client satisfaction * Follow established guidelines and interpret policies * Demonstrate a basic knowledge of key services, operational policies, processes and methodologies WHO WE ARE LOOKING FOR * Bachelor's degree in a technical or quantitative discipline or equivalent work experience. PMP a plus. * Minimum 8 years of job-related experience * Ability to regularly communicate with people on a technical level * Strong organizational and analytical skills * Superior time management and follow-up skills WHAT WE NEED FROM YOU TO APPLY * Current resume * Cover letter/summary expressing: * Why you are interested in working at BlackBerry Cylance * The skills, strengths and expertise you will contribute to our diverse team of extraordinary talent and humble hearts Job Family Group Name: Professional Services & Consulting Scheduled Weekly Hours: 40 Cylance New York NY

Professional Services - Sr. Engagement Manager (Remote)

Blackberry Limited