Plainid brentwood , NY 11717
Posted 2 weeks ago
Description
PlainID is seeking a dedicated Professional Services Engineer to join our team. In this highly technical role, you will collaborate closely with our customers to understand their needs, develop effective solutions, and help them achieve their goals using PlainID products. This position offers an exciting opportunity to work in a fast-paced, high-performance environment. At PlainID, we prioritize our people above all else. We believe in the power of teamwork and trust our employees to strive for excellence, learn continuously, and reach their full potential.
Responsibilities
Execute and deliver technical tasks both onsite and remotely with customers.
Develop high-quality technological solutions and architectures tailored to customer needs.
Manage and maintain integrations, deployments, upgrades, and performance enhancements in customer environments.
Provide technical support to both support and development teams.
Acquire and apply knowledge of new technologies and third-party applications to enhance customer solutions.
Write design, sizing, and operational documentation.
Requirements
Minimum of 5 years of experience as a Professional Services Engineer
Customer-oriented mindset with a focus on delivering exceptional service
Proficiency in various Linux distros
Proficiency in databases and ability to manage and troubleshoot them, including strong SQL skills
Proficiency in handling complex technical environments and troubleshooting
Proven experience with Kubernetes. Familiarity with Service Mesh technologies
Experience in cloud services (AWS, GCP, Azure)
Experience in Bash scripting
Experience in the Information Security field (advantageous)
Familiarity with APIs, REST APIs, and tools like Postman
Familiarity with IDP is - an advantage
Familiarity with various API Gateways
Familiarity with identity and access management - an advantage
Ability to write clear and comprehensive technical documents
Annual salary range $110,000-$140,000
Plainid