Professional Services Consultant

Splunk Minneapolis , MN 55415

Posted 2 weeks ago

Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we're committed to our work, customers, having fun and most importantly to each other's success. Learn more about Splunk careers and how you can become a part of our journey!


Are you looking to make an impact? The work you'll do will directly impact the experience of our customers. We bring best practices out to the world to make people happier with our software, and just as importantly, we bring the world's needs and wants back to Splunk to make our software better. And we get the chance to see firsthand the great things that our customers and partners do with Splunk.

As a Professional Services Consultant, you will fuel solutions to ensure enterprise deployments make the deepest impact possible across an organization. You'll solve organizations' most challenging problems, including the ones they didn't know existed. Splunkers are self-motivated and have an insatiable thirst to learn disruptive technologies and thrive in a rapidly changing environment. As a successful Splunk Consultant you will be adept at mastering new technologies and come from a variety of business, analytic and technology backgrounds. Are you up for the challenge?


  • The opportunity to drive complex deployments of Splunk while working side by side with the customers to resolve their unique problems.

  • You will work with a team of incredibly talented and dedicated peers, all the way from the Field, Sales Engineering and Customer Support.

  • Breadth and depth. Do you want to work with partners for maximum effectiveness? We have that.

  • Growth and mentorship. We believe in growing our talent through ownership and leadership opportunities. We also believe mentors help both sides of the equation.

  • The ability to empower customers to take on the next wave of questions on their own.

  • A chance to share best practices and create innovative solutions to push user adoption and maximize the value of Splunk.

  • Good corporate citizen two-way flow of relevant and timely information; work as a team for the most efficient use and deployment of resources.

  • A stable, respectful and collaborative work environment.

  • Balance. We don't expect people to work 12 hour days. We want you to enjoy your time outside of work too. Want to choose your hours? No problem. We trust our colleagues to be responsible with their time and commitment, and believe that balance helps cultivate a great environment.


  • BA/BS preferred in computer science, computer engineering, finance or mathematics or equivalent work experience

  • 3-5 years of current experience in technical consulting or big data analytics.

  • Passion. Our customers are just as passionate about Splunk as we are about the solutions we bring to them.

  • Someone who can collaborate across the entire Splunk organization to bring access to product and technical teams, to get the right solution delivered and drive feature innovation gathered from customer input.

  • Experience with both the Unix and Windows operating systems; comfortable on the command line interface.

  • Working knowledge or recent experience with scripting languages (bash), application development (java, python, .NET), databases and analytical tools.

  • Ability to stop, collaborate and listen to technical and non-technical consumers from IT administrators to executive level partners.

  • Demonstrable understanding of common enterprise applications (especially in the areas of security and finance).

  • Not required, but a plus: statistical and analytical modeling.

  • Willingness to travel up to 80% within North America (most travel will likely be within the Northeast region)

  • Someone who thrives in a dynamic, fast-growing environment while working independently and remotely from other members of your team and corporate.

  • Relevant software industry experience in any of the following: IT systems, enterprise or infrastructure management, application development and management, security, and/or analytics.

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Professional Services Consultant


Posted 2 weeks ago

VIEW JOBS 1/29/2020 12:00:00 AM 2020-04-28T00:00 The Professional Services Consultant is responsible for working with clients who have recently purchased Ascentis products - specifically Payroll and Workforce Management. Our Consultants focus on delivering consulting services during the entire implementation process. Consulting duties consist of gathering business requirements, designing holistic solutions, configuring applications, testing solutions, educating clients, and helping drive user adoption. Our consultants wear many hats, but their role is vital to getting Ascentis users started on a path to success. The client's leadership and broader user community should walk away from the implementation with positive expectations for this solution and have a solid foundation to a long-term relationship with Ascentis. Centered around our cultural norms, you will deliver an unsurpassed and personalized client experience. Cultural Norms: What is a day in the life of a Consultant? Our Consultant's workday is predictably unpredictable. Nearly every day will include multiple meetings with clients in your portfolio as you lead them through the different stages of an Ascentis implementation. Flexibility is key as you will often find yourself taking on one client call focused on understanding their business needs, moving to another client call focused on planning to "go-live", and then maneuver to another client call to deliver training. If it isn't obvious yet, organization and the ability to balance multiple clients and varying needs is critical to this role's success. Additional core expectations of the Professional Services Consultant include: * Determine the customer's definition of success for their business goals and needs * Consult with the assigned Project Manager on mapping out the best plan to achieve success * Coordinate the necessary resources to execute the plan in a timely manner * Manage the communication with the customer to insure the customer's concerns and priorities are known to the team * Consistently meet your deliverables throughout the lifecycle of the customer project * Train virtually via web presentations and conduct online customer meetings * Provide status updates on progress of implementation to appropriate leadership, Project Managers and Sales Representatives * Escalate product and process issues as necessary, both internally and to the customer * If significant customizations are required, prepare a statement of work to clearly define the scope of work and estimated hours to complete it * Ascentis fosters an environment of continuous learning, both for product knowledge as well as professional skills. You will engage in knowledge sharing so all can benefit from the collective wisdom Ascentis Minneapolis MN

Professional Services Consultant