Professional, Operations Documentation,Trainer

Over 35 years strong and fueled by 1,700 smart, passionate employees across New York state and Vermont, MVP is full of opportunities to grow. We are a nationally recognized, award-winning leader for a reason.

The beating heart of our company is a wide range of employees from a diverse set of backgrounds-tech people, numbers people, even people people-working together to make health insurance better. If you are ready to join a thriving, mission-driven company where you can create your own opportunities and make a positive difference-it's time to make a healthy career move to MVP!

Full-Time, Exempt

This position within the Shared Services Team oversees, participates in and at times leads the coordination, development and delivery of Operations Documentation and Training material This position supports all Operations Shared Services efforts related to the development of new manuals, maintenance or revision of existing manuals and training on all manuals utilized by the department. This includes but is not limited to the Claims Examiners Manual and other manuals required to accurately process provider, facility and subscriber claims.

Training activities could include leading formalized classes for Member Operations, Claims Configuration, Enrollment and Provider Data Management teams. Acts as a liaison with Management and staff to build training partnerships and evaluate future documentation and training requirements including but not limited to performing needs analysis, developing lesson plans and job aids, establishing trainee evaluations, maintaining class records and reports training activities. Performs other duties as assigned.

POSITION QUALIFICATIONS

Minimum Education:

2-year college degree in Education, Business Administration or equivalent background in Health Insurance or related business experience

Minimum Experience:

2+ years Claims Processing. Provider, or Enrollment experience. Demonstrated knowledge and proven ability to accurately read, comprehend and interpret complex health care regulations and claims processing guidelines. 2+ Years' experience producing technical, policy, procedure and operational business manuals preferred.

Required Skills:

Demonstrated proficiency in the Microsoft Suite of Applications, especially Microsoft Excel and Word. Ability to manage multiple assignments with a high level of autonomy and independence.

Excellent organizational and communication skills, including both written and verbal. Ability to professionally communicate with all interdisciplinary team members. Excellent oral and written communication skills.

Demonstrated knowledge of Facets. Detail oriented with strong organizational skills including the ability to manage time wisely to meet established deadlines. Ability to work in an energetic team environment.

Proven ability to meet project related deadlines and time constraints. Experience with situations requiring strict adherence to confidentiality. Ability to solve problems while exhibiting the ability to communicate solutions to detailed claims processing issues. Ability to make independent decisions regarding student performance and be willing to communicate performance challenges to management.

About MVP

MVP Health Care is a nationally recognized, not-for-profit health insurer caring for members in New York and Vermont. Committed to the complete well-being of our members and the communities we serve, MVP makes health insurance more convenient, more supportive, and more personal. We are powered by the ideas and energy of more than 1,700 diverse employees from all backgrounds, committed to having a positive impact on the health and wellness of everyone we serve.

At MVP, we are committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. Specific employment offers and associated compensation will be made individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.

In addition, we offer a comprehensive benefits package that includes:

• Considerable paid time away from work including PTO (Paid Time Off), sick time, service time off, paid holidays, and floating holidays, allowing you to take time off when it suits you best.

• Competitive 401(k) employer matching and profit-sharing program to help you save for your retirement.

• Low premium health benefits including medical, dental, and vision coverage to support your well-being and that of your family.

• Life insurance and disability coverage to ensure financial security for you and your dependents.

• An array of optional benefit plans such as accident insurance and specified disease coverage to protect you from the unexpected.

• Full tuition reimbursement (up to the IRS limit) for approved courses and programs that support continuous learning.

• A best-in-class employee Well-Being program to support all dimensions of your health and wellness.

MVP Health Care analyzes the latest market data to determine employee compensation. Compensation figures listed in a job posting are subject to change as new market data becomes available.

The salary range, other compensation, and benefits information is accurate as of the date of this posting. MVP Health Care reserves the right to modify this information at any time, subject to applicable law. More detailed information about totalcompensation and benefits will be provided during the hiring process.

MVP Health Care is an Affirmative Action/ Equal Employment Opportunity (PDF). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis, e.g., Pay Transparency (PDF), and the Know your Rights protected by applicable federal, state or local law. Any person with a disability needing special accommodations to the application process, please contact Human Resources at hr@mvphealthcare.com

Please apply and learn more - including how you may become a proud member of our team.

Other details

• Job Family Claims/Operations

• Pay Type Salary

• Min Hiring Rate $44,850.00

• Max Hiring Rate $70,925.00

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