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Professional Customer Service Representative

Expired Job

Iconma, L.L.C. Scottsdale , AZ 85250

Posted 3 months ago

Professional Customer Service Representative

Location: Scottsdale, AZ

Duration: 4 Months


  • Responds to customer verbal and/or written inquiries. Record details about customer inquiries.

    Helps resolve complicated customer inquiries to other departments for resolution. May help train entry level customer service representatives. 1-year minimum experience required. Ability to learn about a variety of insurance industry products.

    Ability to comprehend varied research information. Ability to understand service systems and legal compliance regulations. Minimum typing speed of 45 wpm preferred.

    Good analytical ability. For certain positions, experience in the Insurance industry is required. Excellent attendance, punctually.

    Ability to adapt well to changes. Ability to integrate and process information. Knowledge of Windows helpful. Ability to incorporate constructive feedback.


Category Name Required Importance Experience

  • Client Skills Call Center Experience Yes 1 1 - 2 Years

  • Client Skills Customer Service Skills Yes 1 1 - 2 Years

  • Client Skills Insurance Industry Experience Yes 1 1 - 2 Years

  • Client Skills Time Management Skills Yes 1 1 - 2 Years

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Professional Customer Service Representative

Expired Job

Iconma, L.L.C.