Products & Technology - Learning And Content Innovation Lead

Pwc Harrisburg , PA 17101

Posted 4 weeks ago

A career in Products and Technology would provide you the opportunity to be part of an organization that is building a leading tech experience that solves big challenges for our firm and our clients. Our products and tech-driven solutions are how we move faster, cut through complexity and fuel growth. We start with the problem and solve it with experience and tech know-how. Our skilled technologists, data scientists, product managers and business strategists are passionate about using technology to accelerate change.

Our external facing team is responsible for the managing the strategy and execution of go-to-market and broader customer initiatives aimed at new business opportunities. We manage and oversee pricing, licensing and analysis to ensure our products stay competitive in the market.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Develop new skills outside of comfort zone.

  • Act to resolve issues which prevent the team working effectively.

  • Coach others, recognise their strengths, and encourage them to take ownership of their personal development.

  • Analyse complex ideas or proposals and build a range of meaningful recommendations.

  • Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.

  • Address sub-standard work or work that does not meet firm's/client's expectations.

  • Use data and insights to inform conclusions and support decision-making.

  • Develop a point of view on key global trends, and how they impact clients.

  • Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.

  • Simplify complex messages, highlighting and summarising key points.

  • Uphold the firm's code of ethics and business conduct.

Custom Orgs:

Global LoS:


Global Network:


  • Other

Global Competency Network:


  • Other


Not Applicable


Not Applicable


  • Justification:

Products and Technology

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:

Bachelor Degree

Additional Educational Requirements:

In lieu of a Bachelor Degree, 12 years of professional experience involving technology-focused process improvements, transformations, and/or system implementations.

Minimum Years of Experience:

5 year(s)

Preferred Qualifications:

Degree Preferred:

Master Degree

Preferred Knowledge/Skills:

Demonstrates intimate abilities and/or a proven record of success as a team leader:

  • Creating leading-edge learning experiences for a commercial-facing product;

  • Managing content strategy for an innovation roadmap;

  • Collaborating with key stakeholders to implement content strategies;

  • Ensuring the content strategy is executed, measured, optimized, and maintained

  • Demonstrating performance consulting, design thinking, ideation, and creative problem solving;

  • Organizing and leading design thinking workshops that guide learner journeys;

  • Researching vendors and learning content providers and making recommendations based on defined criteria;

  • Managing vendor relationships;

  • Working experience in EdTech from product features to content modality design;

  • Obtaining and reviewing data analytics from learning products and using that data to influence and direct future designs;

  • Leading learning and content teams and training/mentoring instructional designers in a start-up environment;

  • Communicating effectively - writing, storytelling, and listening to influence internal stakeholders and end users of the product; and,

  • Evaluating learning content from an instructional design perspective - knowing what makes learning stick and ensures engagement in an asynchronous environment.

For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act:

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy:

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.


Please note that, at this time, to be in-person at a PwC office, client location or PwC-sponsored events, you must be fully vaccinated against COVID-19.


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Products & Technology - Learning And Content Innovation Lead