Production Support Software Engineer
Req #: 180078292
Location: Wilmington, DE,US
Job Category: Technology
As an experienced Infrastructure Engineering professional, you'll be making decisions of a global, strategic nature that impact our customers, clients, and businesses around the globe. Your expertise in analyzing complex data systems, anticipating problems, and finding ways to mitigate risk, will be key in leading a high performing team to successfully design and navigate the program roadmap. By incorporating your knowledge of business drivers, you will affect change and lead development of innovative improvements and world-class practices. Your team will be responsible for driving results, and implementing multiple, complex programs that span the breadth of the business, and they'll look to you to provide the technical leadership to move them forward. And while you will be part of a tight-knit team that shares your passion for technology, you'll also gain access the best minds in the businessboth as part of the JPMorgan Chase & Co. global technology community, and through our partnerships with some of the most important tech firms in the world.
This role requires a wide variety of strengths and capabilities, including:
BS/BA degree or equivalent experience.
Advanced knowledge in the following key areas: Hardware Architecture (performance testing, monitoring, operations), Hardware Benchmarking (Agile, program managements, network management), Design (compliance, security), Network Engineering (planning, provision).
Advanced understanding of business technology drivers and their impact on architecture design, performance and monitoring, best practices and JPMC policies.
Proficient in multiple infrastructure technologies.
Demonstrated ability to conceptualize, launch and deliver multiple IT projects on time and within budget.
Ability to articulate to more experienced management a technical strategy in clear, concise, understandable terms.
Software Engineering experience throughout the entire project lifecycle.
Production Support Experience is a must
Incident and Change Management experience
Strong understanding of different monitoring tools such as Prognosis, Splunk, Dynatrace, Geneos.
Strong understanding of, and experience in, Cloud technologies and adoption.
Some exposure to DevOps environment.
Our Consumer & Community Banking Group depends on innovators like you to serve nearly 66 million consumers and over 4 million small businesses, municipalities and non-profits. You'll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.
Jpmorgan Chase & Co.