Production Support Engineer

Description

Leidos has an exciting opening for you as our next D3P Lead Production Support Engineer supporting DIA-NMEC under our 10-year DOMEX Technology Platform (DTP) contract. Have impact as part of a mission focused, solutions oriented, and adaptive team that values innovation, collaboration, and professional development. As the D3P Lead Product Support Engineer, you will be responsible for sustaining the application, operating system, and data layers for the DOMEX Data Discovery Platform (D3P) as well as the physical storage and virtualization layers. This entails working in a dynamic environment encompassing a hybrid data center model and multiple network enclaves that supporting the complex D3P system and subsystem components, delivering uninterrupted service and optimizing performance tuning. You will bring experience and technical leadership collaborating with on-prem and cloud-based systems across a matrixed team as well as hands-on expertise in managing virtualized systems. While the work is primarily conducted on-site at our client location in Bethesda, MD, some tasks may be performed remotely. Percentage of remote work will vary based on client requirements/deliverables.

As a senior member of the team, you will work closely with Systems Engineers, Software Engineers, Architects as well as Government counterparts to ensure the sustainability of future systems and will support key tasks such as:

• Production system support and troubleshooting (infrastructure)

• System Analysis and Engineering

• System Architecture and design support

• Concept of Operations Formulation

• System Integration

• System & Operations Performance Analysis

• Decision Analysis and Resolution

• Contribute to the hands-on PROD system tier-3 level support, troubleshooting, and resolution

• Fostering an environment of collaboration with the different team members in the goal of providing quality service and product to our customer.

You are rigorous while having the ability to work well with people from different disciplines with varying degrees of technical experience. You bring enthusiasm, initiative, solutions/ideas, technical and leadership experience meeting the following qualifications:

• Bachelor's Degree in an engineering field from an accredited university or an equivalent of 20 years of prior relevant experience

• Must possess an Active TS/SCI with ability to obtain and maintain TS/SCI with Polygraph.

• Experience with hands-on troubleshooting and repairing hardware and software systems

• Operating and monitoring complex IT systems and subsystems

• Experience working within technology platforms such as ElasticSearch, Kubernetes cluster, storage systems, etc. and writing code/scripts

• Hands-on experience with network management; VMware; GPU and high-level computing; AWS; Microsoft, Linux, and Ubuntu OS management;

• Experience with data processing pipelines

• Security+ certification. Note: you will need to obtain PUA as part of fulfilling the role

• Experience managing tools, authentication/authorization mechanisms, and software deployed across multiple domains

• Experience developing continuity of operations plans and minimizing restoration timelines

• Experience leading technical efforts, taking initiative on developing solutions, and leaning forward on addressing challenges and obstacles.

In addition, you have a deep understanding of the following:

• Strong understanding of cloud-based systems

• System, database, data stores, and network administration and optimization

• Multi-domain/cross domain architectures

• Operational and mission support systems

• Cybersecurity implementation in the IT environment

• Development and collection of performance metrics, including KPIs

You will wow us even more if you have some of these:

• Scaled Agile Framework certification (SAFe Agilist or other)

• Experience supporting DIA/NMEC

• ITIL experience and certification

Original Posting Date:

2024-04-19

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $122,200.00 - $220,900.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is a Fortune 500 innovation company rapidly addressing the world's most vexing challenges in national security and health. The company's global workforce of 47,000 collaborates to create smarter technology solutions for customers in heavily regulated industries. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $15.4 billion for the fiscal year ended December 29, 2023. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.