San Juan, PR
Production Supervisor ~ Warehouse
Want to make something truly special? Join Ardent Mills, the premier flour-milling and ingredients company. With us, you can make products that exceed customer expectations. Make communities healthier and more prosperous. Make the innovative breakthroughs that shape our industry. Make the food that nourishes people throughout North America.
Our operations and services are supported by 35 flour mills, three bakery-mix facilities, and a specialty bakery, all located in the U.S., Canada and Puerto Rico. We have deep roots in our communities, employing more than 100 certified millers, supporting thousands of local jobs and contributing billions of dollars to local economies.
As a Production Supervisor ~ Warehouse, you will be responsible to lead team members in daily operations as well as manage, coordinate and schedule shipping orders and receiving, maintain/control inventory movement and warehouse organizational functions while assuring quality of goods. Furthermore, you will support continuous improvement goals in safety, quality, cost and customer service.
To succeed, you must be able to:
Deliver results in first-time situations by inspiring others and working to earn trust every day.
Serve others with understanding, respect, and care.
Operate with simplicity, clarity and transparency.
Deal with and drive change.
Organize, prioritize and own multiple tasks while meeting or exceeding deadlines.
Learn and apply new technology, and share your knowledge with others.
Above all you will be expected to carry out all your activities with reliability, integrity, compliance and in a safe, environmentally responsible, and efficient manner.
Oversees/executes day-to-day operations including physical and computerized receiving, shipping transfers, inventory management and warehouse operations.
Schedule, route and coordinate drivers loads in cost effective manner preventing false freight cost to reduce freight expenses.
Perform quality control inspections of incoming and outgoing products to ensure goods are complete including verification of specifications of materials loaded and unloaded against in Bill of Lading and packing slip.
Achieve high level of customer satisfaction through excellence in dispatching, receiving, and assuring quality of goods.
Tracking and coordinating receipt, storage and timely delivery of goods.
Maintain and Control inventory movement, FIFO (First In First Out), conduct monthly warehouse physical counts and daily inspection of warehouse
Develop and implement standardize practices for order processing and fulfillment, staff scheduling, warehouse operations and shipping/receiving.
Inspect trailers for cleanliness and to ensure proper loading/unloading procedures are performed.
Prepare weekly and monthly reports as needed
Partners/collaborates with Environment, Health and Safety (EHS) and Food Safety, Quality and Regulatory (FSQR) experts to implement the most effective approach for complying with corporate safety policies and procedures.
Health & Safety: Enforces a culture of zero injury and illness.
Environmental: Understands and proactively avoid environmental impact and potential risk to the businesses.
Food Safety: Directly monitors risks associated with products. Ensures HACCP/FDA requirements are met in all food and feed processes.
Educates/trains workforce in the food safety fundamentals and completes safety inspections and housekeeping audits.
Documents and investigates EHS/Food Safety incident data compiled by direct supervisors to identify risks and recommend mitigation actions (i.e. safety index, RIFR, food safety index, CFSRA and FDA audits).
Within defined area(s) of scope, identifies risks and recommends areas of improvement and innovation. Measures quality performance in areas that impact the customers.
Supports BU/Plant customer relationship by meeting businesses objectives and by understanding how operational performance impacts internal/external customers.
Directly oversees and supervises daily operations of assigned major area or sub-group area to achieve production throughput requirements including work flow, job assignments, scheduling, shift coverage, etc.
Identifies, aligns, and provides input to best in class operational practices. Utilizes deep technical skills (i.e. production, engineering) and relevant experience to identify/solve problems and recommends/implements operating efficiencies.
Consolidates performance measurements and deploys leading common practices to promote operational efficiencies (i.e. yield optimization, energy/water usage reductions, etc.).
Champions a culture that promotes operational excellence. Recommends process improvements and supports business case for new investments/innovations.
Ensure total employee involvement and linkages of individual and team activities to losses and the business need.
Directly Partners/Supports COEs to identify opportunities for continuous improvements applicable to the entire business.
Performs and supervises activities of workers engaged in repair, maintenance, and installation of machines, tools, and equipment. Schedules repair, maintenance, and installation to ensure continuous production operations. Participates in development of preventive maintenance program in conjunction with engineering department. Inspects operating machines and equipment for conformance with operational standards.
Develops/supervises and provides coaching to operation team including coaching Ardent Mills core values and guiding principles.
Develops planning for future production workforce needs and participates in selection of employees. Responsible for developing strong leaders and a more diverse workforce by seeking multiple approaches to source/attract diverse talent.
Implements department operational/reliability/safety training programs and controls/monitors employee performance records on a daily, weekly and monthly basis.
Accountable for production talent development and responsible for overall training and on boarding new/transferred employees as well as workforce engagement, recognition, development and coaching.
Implements systems and processes to maintain a highly engaged workforce.
Motivate and enhance skills of direct reports and associates. Conduct daily shift meetings.
Maintain compliance with company policies, regulatory requirements, quality specifications, safety standards and sanitation practices.
Applies disciplinary actions when needed.
Essential skills and experience:
Bachelor's degree or 4+ years equivalent job experience.
High School Diploma or GED.
2+ years' experience in plant operations.
One year+ supervisory experience required.
Must be able to work in a fast-paced environment.
Strong leadership behaviors.
Demonstrated safety and food safety champion behaviors
Strong interpersonal skills (communication, coaching, setting expectations, providing feedback).
Demonstrated problem solving/decision making skills.
Demonstrated ability to work as part of a team and lead others to work as a team.
Good to have:
Training in LEAN, Six Sigma, or other manufacturing and warehousing optimization processes
Knowledge of continuous improvement processes. TPM knowledge highly preferred.
Demonstrated scheduling and process optimization for packaging/warehouse/bulk load out operation.
Physical requirements and working conditions (with or without reasonable accommodation):
The employee is subject to extreme heat. Temperatures above 100 degrees for periods of more than hour and temperatures typically below 32 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions such as wind and humidity.
The employee is subject to atmospheric conditions. One or more of the following conditions that affect the respiratory system of the skin: Fumes, odors, dusts, mists, gases or poor ventilation.
The worker is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places or exposure to chemicals.
The worker is subject to noise. There is sufficient noise to cause worker to shout in order to be heard above the ambient noise level.
Occasional travel required
This position is off-shift
Weekend work required
At Ardent Mills, everyone matters and everyone has a voice. We are committed to providing an environment of mutual respect where equal opportunities are available to all applicants and team members and the decisions will be based on merit, competence, performance, and business needs. We are proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin, aboriginality, ancestry, marital status, sex, sexual orientation, gender identity or expression, physical or mental disability, pregnancy, genetic information, veteran status, age, political affiliation, or any other non-merit characteristic protected by law or not. Together, celebrating our differences, we make Ardent Mills.
The preceding position description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this position. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees in this position. The description, duties, functions, and responsibilities are subject to change at the discretion of Ardent Mills.
KM 1.1 Carr 165, Guaynabo PR, 00969