Production Supervisor

Principal Function: The Production Supervisor, in collaboration with the Technical Coordinator, brings to life the creative visions set forth by Program Developers by planning out and executing production needs for Conner Prairie's programs, events and festivals throughout the year. This working supervisory role will both lead and work hand-in-hand with a seasonal production crew to successfully deliver events and programs through setup, operation and tear down.

Essential Duties and Responsibilities: Duties include, but are not limited to:

• Provides supervision for team of part-time Production Assistants and seasonal Production Crew.

• Plans and coordinates onsite logistics for festivals and select public programs, including coordinating internal teams, procuring rental items and contracting with vendors and performers.

• Plans and schedules setup and tear down of any sets, props, decorations, scenes, games, stages or other attractions needed for a program or event.

• Oversees and monitors all aspects of training as it relates to event production including, but not limited to safety, job-specific skills, and scream-team roles and techniques.

• Recruits Production Crew and schedules accordingly for festivals and programs.

• Schedules Conner Prairie staff across divisions as programmatic support to ensure large programs can be appropriately staffed.

• Monitors sets, props, decorations, etc. and troubleshoots and/or repairs items as needed.

• Provides operational support for community theater partnerships and productions.

• Serves on cross-functional, internal project teams as assigned.

• Exemplifies Conner Prairie's Customer Service Purpose, Beliefs, and Commitment to Serve in all interactions with guests, vendors, volunteers and other staff members.

Supervisory Responsibilities: Directly supervises Production Assistants and Production Crew. Employee carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; scheduling and approving time worked; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Education and/or Experience: Bachelor's degree (B.A./B.S.) in event planning, production management, stage management, experience design or other related field is desired; or five years related experience and/or training; or equivalent combination of education and experience. Previous experience with technical equipment in a live production is required. Previous supervisory experience is required. Previous experience working in the museum, theater and/or special event industry is desired.

Qualifications

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty according to the requirements of the organization. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

Competencies: To perform this job successfully, all employees at Conner Prairie should demonstrate the following competencies:

• Customer Service Responds to requests for service and assistance; Manages difficult or emotional customer situations focusing on listening without interrupting and keeping ones emotions under control; Solicits customer feedback to improve service; Maintains confidentiality and meets commitments; Remains open to others ideas and tries new things.

• Teamwork Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

• Diversity Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

• Ethics Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

• Organizational Support Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.

• Professionalism Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

• Quality/Quantity Demonstrates accuracy and thoroughness; Looks for ways to promote and improve quality; Applies feedback to improve performance; Monitors own work to ensure quality; Meets productivity standards; Completes work in a timely manner; Strives to increase productivity and works quickly.

• Safety/Security Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

• Attendance/Punctuality/Dependability Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and events on time; Follows instructions; Responds to management's direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternative plan.

Job-related Competencies To perform this job successfully, employees in this job should demonstrate the following competencies:

• Problem Solving

• Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

• Project Management

• Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.

• Oral Communication

• Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

• Adaptability

• Adapts to changes in the work environment; Manages competing demands; changes approach or method to best fit the situation; Able to deal with frequent change, delays or unexpected events.

• Initiative

• Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Other Skills and Abilities: The following skills and abilities are either required or desired:

• Computer software skills required include: Microsoft Office 365 (Outlook, Word, Excel, PowerPoint). Experience with Adobe Creative Cloud applications, SketchUp and Google G Suite is desired.

• The ability to multi-task and project manage several events at one time in a fast-paced environment is required.

• A demonstrated knowledge of audio and lighting systems is desired.

• The ability to use basic tools (screwdrivers, hammers, etc.). Familiarity with power tools (drills, saws, etc.) is desired.

• The ability to prepare and maintain a financial budget is desired.

• The ability to operate a computer, printer, copy machine, scanner, fax machine, and other office equipment is required.

• The ability to speak, read and write in English is required. Spanish is desired.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

While performing the duties of this job, the employee is regularly required to sit; and talk or hear. The employee frequently will stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; and lift and/or move up to 50 pounds. The employee occasionally will taste or smell.

Specific vision abilities required by this job include close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

While performing the duties of this job, the employee will be working indoors and outdoors in a variety of conditions and environments. The employee occasionally is exposed to working near moving mechanical parts and the risk of electrical shock when working with office equipment and outdoor weather conditions. The employee will frequently work in high, precarious places. The employee will occasionally work near fumes or airborne particles, and toxic or caustic chemicals. The noise level in the work environment is usually quiet to moderate.

While the officers of Conner Prairie are open from 8:00 a.m. to 5:00 p.m., Monday through Friday, this position will require work beyond these hours and on the weekends when open for special events. It also may require occasional domestic travel. Thus, a valid driver's license is desired.