Production Manager

Abra Auto Body & Glass Avon , IN 46123

Posted 2 months ago

Caliber Collision is the largest, fastest-growing collision repair company in America. Right now, we're looking for highly talented, dedicated, and quality-focused teammates to help restore the rhythm of our customers' lives.

Job Summary

Responsible for assigning repair work to technicians and supervising workflow to complete vehicle repairs within specific target dates

Essential Job Duties

  • Provide daily supervision and direction to all production staff members

  • Responsible for ensuring that all repairs are completed correctly/accurately the first time, on time in adherence with industry's and Caliber's quality standards

  • Dispatch all work assignments to production personnel according to ability (low-skilled/high-skilled, etc.); Ensure every teammate has a production forecast list for efficiency

  • Schedule all sublet work in a timely manner

  • Meet with each technician daily to discuss work assignments and schedules creating a plan of accountability and time driven completions for each stage of production.

  • Hold daily release meeting

  • Maintain information within C1 to reflect vehicle status. Insure information is always current & accurate

  • Monitor work quality and provide day-to-day feedback and coaching to technician staff creating a team environment for both body & paint.

  • Train, counsel, motivate and monitor performance of Production Coordinator(s), as necessary

  • Other duties as assigned

Skill/Requirements

  • HS or GED; Post-secondary education in collision repair preferred

  • Typically has technical experience in collision repair or estimating

  • Must have a valid driver's license and be eligible for coverage under Caliber's insurance policy (Not an excluded driver)

  • Satisfactory completion of criminal background check

  • Must be able to stand and walk for long periods of time and must be able to sit, bend, push/pull, stoop, kneel, crouch, reach and crawl frequently

  • Regularly exposed to work near moving mechanical parts

  • Regularly exposed to fumes, airborne particles and/or caustic chemicals

  • Moderate noise levels in this working environment

  • Occasionally exposed to hot, cold, wet or humid conditions

  • Must be able to lift up to 50 pounds

Physical Requirements / Working Conditions

Position is based in a normal shop environment. Occasional physical activity such as reaching below and above shoulder level, kneeling, bending, squatting and stooping to inspect repairs, and lifting and carrying objects over 50lbs. Exposure to fumes, chemicals, dust, along with high levels of noise. Subject to weather conditions both inside and outside. Required to wear protective equipment when necessary. Occasional sedentary work. Must have visual acuity to determine the accuracy and thoroughness of the work assigned.

About Us

Caliber Collision didn't get to be the nation's largest collision repair company by accident. It's taken an unyielding commitment to being the collision repair center of choice in every community we serve a vision that began when our company was founded in 1997 and continues strong to this day. To achieve this, we're not just part of the collision repair industry - we lead it. Not only by setting new standards in customer service, but also by implementing cutting edge technology at every turn. This is how we've built a company with more than 1,000 convenient, state-of-the-art repair centers and growing, and why hundreds of thousands of people entrust their vehicles to us every year. We are driven by our purpose to restore you to the Rhythm of your Life. A career at Caliber is not for everyone, but if you've got the drive, we've got your ride!

Posted Date: Feb 4, 2020

Requisition Number: R0080099

Position Type: Full-time


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Shift Manager

Donatos

Posted 5 days ago

VIEW JOBS 3/24/2020 12:00:00 AM 2020-06-22T00:00 Shift Manager Operations Reports To (Position): General Manager FLSA Status: Non-Exempt WHO WE ARE Donatos mission is to promote goodwill through our products and service, principles and people. In order to grow this mission, it is important to achieve our business goals through our growth. Success is achieved by all of us, pulling in the same direction and by exhibiting behaviors that generate positive results. OUR SUCCESS BEHAVIORS Is a "People First" Leader: Releases and shares power; listens carefully to others and welcomes input from all levels, invests time and energy developing others' potential; promotes empathy and tolerance; recognizes when morale is low and demonstrates concern for associate's personal well-being; Is transparent and honest and models the behavior expected from others; follows through on promises. Freely admits mistakes, encourages a spirit of cooperation and inspires organizational commitment; articulates a clear vision of the future; looks for new ways to simplify jobs. Serves and inspires others to lead through service. * Opportunity Seeking: Symbolized by the passion we feel in our heart, this is the entrepreneurial spirit that drives us to find opportunities, create excitement, build enthusiasm, act like an owner and accomplish tasks. * Disciplined: Symbolized by focused clarity we have in our head, this is the logical, strategic, fact based approach to doing business that focuses all of our passionate enthusiasm toward the activities that will make a difference. OUR PHILOSOPHY Live: A balanced, healthy lifestyle brings you personal power and energy to achieve your dreams. Love: A clear focus on your values keeps you rooted in what's important. Laugh: Understanding and connecting with others builds strong relationships, fun and creativity. Learn: There is always a better way…. learn, grow, stretch - keep moving forward. OUR VALUES Trust, Integrity, Accountability, Consistency, Hospitality, Creativity, Community Engagement, Leadership, Fairness, Family, Humility POSITION SUMMARY The Shift Manager is responsible for Quality and Services systems in the restaurant. Shift Managers coach and train Donatos Associates to produce the highest quality food and to provide friendly and honest service. The Shift Manager may open or close the restaurant in the absence of a salaried Manager, ensuring a quality opening and/or closing by completing administrative responsibilities while maximizing the safety and security of our Associates, Guests and Assets. ESSENTIAL RESPONSIBILITIES * Manages the people, product and equipment related to a specific zone of the restaurant to deliver the Mission and Promise. * Models performance standards in all zones (primary responsibility is to direct and coach, secondary responsibility is to assist). * Anticipates the needs of the guests at all access points. * Takes personal responsibility and ownership for managing a zone to deliver Quality, Service and Prosperity. * Acts in a timely and decisive manner to adjust staffing for business volume changes * Controls food cost components of waste, prep, weights, portioning and theft during shifts. * Demonstrates and enforces operating norms such as uniform policies, timeliness, safety procedures, etc. * Contributes to the team morale by displaying enthusiasm and commitment by word and action. * Completes assigned shift paperwork * Opens and/or closes the restaurant with proper administrative procedures. * Uses proper security and verification procedures when handling deposits and safe contents. * Interacts with guests enthusiastically * Identifies and removes service barriers * Ensures orders are delivered accurately. * Provides a service atmosphere by treating Associates as guests. * Follows correct steps in resolving guest complaints. * Displays caring and empathy for guests when resolving complaints. * Completes assigned shift paperwork * Opens and/or closes the restaurant with proper administrative procedures. * Trains and enforces correct cash control procedures. * Uses proper security and verification procedures when handling deposits and safe contents. * Effectively uses Donatos' pre-shift and shift job aids and tools to ensure optimum product quality. * Manages dough and day dots to ensure the best quality. * Properly executes, enforces and manages food safety and sanitation requirements. * Ensures Associates understand and follow the personal hygiene standards required by Donatos and the local Health Department. * Seeks out and eliminates potential food safety violations and unsafe practices or conditions. * Maintains proper inventory levels. * Ensures all vendor orders are completed on a timely basis * Assumes responsibility for inventory of all stocked items, vendor orders, and invoice processing MINIMUM REQUIREMENTS The following education, experience, knowledge, skills and abilities (KSA's) are required to perform in this role: Education * Basic Math and Reading Skills necessary Work Experience * Has attained Level 3 Certification in all job stations. * Has completed all the steps on the Certified Hourly Shift Manager Road to Excellence Roadmap. * Has attained certification on all Zone Management modules. * Has passed the basic OPS test. Knowledge, Skill and Abilities (KSA's) * Dealing With Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Timely Decision Making - Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision. * Decision Quality - Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate * Functional/Technical Skills - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. * Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain. * Informing - Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organization; provides individuals information so that they can make accurate decisions; is timely with information. * Planning - Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results. * Priority Setting - Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus. * Process Management - Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources. * Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities. Physical Requirements * Must be able to safely and successfully perform the essential functions of this position, meeting qualitative and/or quantitative productivity standards. * Ability to lift up to 50 pounds. OUTCOME BASED PERFORMANCE METRICS: * (Insert 3 - 5 clearly measurable Outcome Based Performance Metrics written in SMART goal format to be utilized on Annual Performance Review for this position) * Maintains Associate cross-training charts. * Actively participates in and manages self-development to achieve goals and improvement. * Understands the PFE, SVR and SE reports Donatos Avon IN

Production Manager

Abra Auto Body & Glass