Production Hospitality Crew Lead (Continuous)

California State University System Los Angeles , CA 90009

Posted 7 days ago

CSU Job Listing Details

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Campus:

Northridge

Job ID: 7967

Job Title:

Production Hospitality Crew Lead (Continuous)

Appointment Type:

Probationary

Time Base:

Full-Time

Date Posted:

December 3, 2018

Closing Date:

Open until filled

Link to Apply Online:

https://cmshr.csun.edu/psc/HNRPRD/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_CE.GBL

Campus Employment Homepage:

http://www-admn.csun.edu/ohrs/

Description:

Production Hospitality Crew Lead (Continuous)(JID 7967)

Community Service Specialist II

The Soraya/Performing Arts Complex

Part-Time / Up to $20/hr.

CSUN's Commitment to You

CSUN is committed to achieving excellence through teaching, scholarship, learning and inclusion. Our values include a respect for all people, building partnerships with the community and the encouragement of innovation, experimentation and creativity.

CSUN strives to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. CSUN is especially interested in candidates who make contributions to equity and inclusion in the pursuit of excellence for all members of the university community.

About the University

One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 40,000 students annually and counts more than 330,000 alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year.

The LAEDC recognized CSUN as its 2015 Eddy Award winner for its positive economic impact. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. CSUN ranks 13th in awarding bachelor's degrees to underrepresented minority students and seventh in bachelor's degrees to Latino students, serves the 13th largest Jewish student population, and enrolls the largest number of students who are Deaf and hard-of-hearing students of any U.S. state university.

The journal Nature recently named CSUN a Rising Star for scientific research, and the NSF ranks CSUN in the top five nationally among similar institutions for graduates who go on to earn doctorates in the sciences. CSUN is where individuals rise. And through them, so does Greater Los Angeles and beyond.

About the Department

The Younes and Soraya Nazarian Center for the Performing Arts (The Soraya) includes two venues, a 500-seat auditorium, and the new 1700-seat state of the art proscenium theater/concert hall. The Soraya presents about 50 performances per year of world-class artists of all genres and disciplines. Located in the nation's second largest market, Los Angeles, The Soraya operates at the highest level of professional and artistic excellence.

Major Duties

Under general supervision of the Production Administrator, the Productions Hospitality Crew Lead assists with the Artist's / Renter's backstage experience at The Soraya. The incumbent plays a key role in cultivating an excellent hospitality experience for visiting artists, guests and renters at The Soraya; may lead a small group of Hospitality Crew members before, during and after an event to ensure all hospitality goals are accomplished; and may substitute/fill in for Artist Hospitality Liaison as needed.

SETUP AND MAINTENANCE OF ARTIST/RENTER HOSPITALITY

Sets up and maintains catered events/hospitality according to Artist's/Rental Client needs, observing all dietary restrictions and allergy considerations; moves and lifts furniture and catering equipment up to 60 lbs; maintains all hospitality, kitchen and service/dining area clean and organized, all while maintaining excellent customer service for Artist's/Rental clients and their guests.

CLEAN UP AND BREAKDOWN OF ARTIST/RENTER HOSPITALITY

Breaks down/ cleans up catered events/hospitality according to Artist's/Rental Client needs; moves and lifts furniture and catering equipment up to 60 lbs; maintains all hospitality, kitchen and service/dining area clean and organized including washing dishes, breaking down tables, etc.

ADDITIONAL OPERATION SUPPORT

Assists guest with finding their seats; offers directional or way-finding for guests from parking areas to theater venues and/or to various areas within the theater; sets out informational and/or directional signage, lobby tables, chairs, and/or benches; provides emergency instruction in the case of fire or earthquake to guest throughout the theater; demonstrates adherence to dress code when working events.

RECEPTION SUPPORT

Acts as pourer/wait staff during receptions (pending TIPS training).

MEETINGS AND TRAINING

Attends staff meeting and training sessions as needed including, but not limited to hospitality meetings, food safety and customer service.

Qualifications

High school diploma or equivalent and one (1) year of full-time experience working in a fast-paced hospitality environment for a theater, hotel, restaurant, large assembly venue, or similar facility; two (2) years of Catering/ Food Service and Customer service experience preferred.

CANDIDATE MUST POSSESS A VALID CALIFORNIA DRIVERS LICENCE.

Knowledge, Skills, & Abilities

Thorough knowledge of applicable procedures and regulations related to hospitality industry. Knowledge of proper food handling, sanitation, and safety in the work place.

Working knowledge of Microsoft Office Suite, EventPro and Jolt. Demonstrated experience and/or skills in leading a group of staff on a task or goal. Demonstrated good customer service and public relation skills, with the ability to work in a fast-paced environment, under pressure of deadlines and with a wide variety or personalities in the execution of events.

Knowledge of proper food handling, sanitation and safety in the work place preferred. Displays a professional and personable attitude towards touring and venue personnel as well as any guest to the venue. Ability to lift 60 lbs.

Pay, Benefits, & Work Schedule

The salary range for this classification is: $16.10 - $28.28 per hour.

The anticipated hiring range: $16.10 - $20.00, dependent upon qualifications and experience.

HOURS: Intermittent; On-Call; up to 10 hours per week.

TEMP: Temporary-renewable, end date to be determined.

General Information

A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

How To Apply

Applications are currently being accepted to establish a Community Service Specilaist POOL. Applications for these on-call positions will be accepted on a continuing basis through June 30, 2019 or until an adequate amount of applications have been received.

Candidates should apply by completing the CSUN on-line application utilizing: http://bit.ly/HRCSUN link. NOTE: Internal candidates should apply through the portal by accessing the View Job Openings/Apply link on the Human Resources/Employee pagelet.

Review begins immediately, and will continue on an ongoing basis.

For more detailed information on the application and hiring process, please visit the link below:

www.csun.edu/careers

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at ext. 2101.



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Production Hospitality Crew Lead (Continuous)

California State University System