Product Support Specialist

Systemax Inc. Robbinsville , NJ 08691

Posted 7 months ago

Responsibilities:

  • Serve as an intermediary between the sales force and our suppliers and manufacturers.

  • Provide resolutions to product related questions for our sales staff.

  • Communicate with product managers and vendors to source special products and pricing quotes.

  • Be a technical expert on your assigned product line(s) to provide accurate and rapid assistance.

  • Work as part of a collaborative team.

Qualifications:

  • 1-2 years' experience in customer service, sales support or related business experience.

  • Skilled at interpreting and distilling complex or technical information for others.

  • Ability to prioritize work in a fast paced environment, handle multiple tasks and work under time constraints.

  • Outstanding oral and written communication skills.

  • Excellent PC skills required in Microsoft Office.

  • Strong problem-solving and organizational skills.

  • Bachelor's Degree is a plus but not required.

  • Industrial equipment product knowledge a plus.

Who We Are

We are Systemax, parent company of Industrial Products Group including Global Industrial, C & H, Avenue, Nexel, PFI, Industrial Supplies.com and other affiliate companies. Our EMEA division includes Misco, Inmac wstore and others. With nearly a 70-year history of consistent success, including during times of economic downturns, we look to hire employees who are not only good at what they do, but truly enjoy their work. We offer a number of benefits and coverage for individuals and families, and we embrace the core essentials of strong communication in our workplace to maintain a clear assertion of corporate objectives.

Global Industrial is an equal opportunity employer. We encourage minorities, women, veterans and disabled individuals to apply.


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Product Support Specialist

Systemax Inc.