Job Order #395956 - G-REQ-00145774
Title: Product Support Specialist
Location: Mountain View, California
Please contact: April Mallari 404-609-4576 or firstname.lastname@example.org
The Resource Management team is responsible for planning, procuring and managing machine and network resources.
The team has a broad expertise in infrastructure and data center technologies.
We build and use tools to monitor and manage hardware capacity.
We also manage hardware costs relating to IT budget.
Projects which the team manages include helping to prioritize among multiple feature launches, advising on resource optimizations and driving projects to improve efficiency.
The creation of dashboards is a big part of this role.
Being able to understand data and pull out relevant information to present recommendations for the team.
Those applying MUST have SQL experience and be able to data visualizations.
Our team supports operational work involved with day to day management of production data center machine resources.
We perform and track machine drains, monitor supply and take action for key thresholds.
We also allocate machine quota to services, and configure data center resource pools.
This role supports such internal customer requests.
BA/BS degree in computer science, mathematics, engineering, or equivalent experience.
0-2+ years of work experience
Be proactive, strong analytical skills
Familiarity with excel/spreadsheets
Familiarity with google suite of applications: gmail, docs, sheets, and slides
1+ years of work experience
Able to thrive and finish projects even when running into obstacles
Familiarity with IT environments Familiarity with customer request ticketing system or software Be an awesome person to work with