Product Strategy And Operations Vice President

JobID: 210530991

Category: Product Portfolio & Delivery

JobSchedule: Full time

Posted Date: 2024-06-25T19:02:53+00:00

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Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

The Vice President, Product Strategy & Operations in Small and Mid-sized Business (SMB) segment will help drive product strategy and delivery function in highly matrix organization. We are seeking a talented and impactful individual with high IQ and EQ to drive strategic direction and connect the dots on a business agenda spanning multiple teams, partners, and cross LOBs, as well as Product Owner responsibilities. The ideal candidate is highly organized, self-motivated, a strong strategic thinker, strong communicator, and focused on execution. This candidate should also have superior influencing/relationship management and team leadership skills.

Job responsibilities

• Influences short-, mid- and long-term strategies and objectives for socialization, planning and decision making working closely with the x-LOB partners.

• Manage team's product review cadences working with product leads and build synthesized product and strategy roadmaps across teams.

• Structure and lead strategic special projects (e.g., select new business opportunities / early evaluation of concepts, competitive / industry landscape).

• Work closely with Product, Finance, data team on business cases / investment process. Contributes to annual and quarterly business planning and budget process.

• Build out materials encompassing key business initiatives, KPIs, OKRs review, team expense and budget for periodic review with senior management. .

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination.

• Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements.

• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product delivery or a relevant domain area

• Demonstrated ability to execute operational management and change readiness activities

• Strong understanding of delivery and a proven track record of implementing continuous improvement processes

• Experience in product or platform-wide release management, in addition to deployment processes and strategies

Preferred qualifications, capabilities, and skills

• Minimum of 7 years product, strategy, business management, consulting or related experience; financial services experience preferred.

• Proven track record of organization, strategy, structured thinking

• Interest in product management and payments innovation

• Proven track record of strong prior performance in demanding fast-changing environments; flexibility and resilience strongly valued.

• High EQ and IQ; strong focus on building interpersonal relationships and navigating complex, matrix environments.

• Strong executive presence; communication skills and comfort interacting with and presenting to all levels of management / team.

• Strong ability to analyze opportunities & problems, recommend solutions, and communicate effectively & confidently (both verbal and written)

• Positive, team-oriented attitude and inspiring leadership skills a must

• Bachelor's degree required.

• Travel requirement: as needed as health & travel conditions permit.

To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).