Product Specialist/Rv Parts Counter

Camping World Appleton , WI 54914

Posted 3 months ago

At Gander Outdoors & Camping World a Product Specialist works directly with the customers to determine specialized product needs and services and provides price estimates for designated installations prior to scheduling appointments. The Product Specialist is a member of the sales team and works collaboratively with the service team to ensure a high level of customer service satisfaction.

Essential Job Functions:

  • Daily interaction with customers to promote specialized product needs and installations

  • Review each job for proper sizing, colors, placement, and prior to scheduling job for installation

  • Maintain and update prepayment logs and keep customers apprised of work progress

  • Schedule installation appointments with designated service staff members

  • Monitor daily parts traffic and receive parts for installations

  • Inspect vehicle to ensure proper parts are ordered

  • Provide excellent overall customer service

  • Maintain a safe and clean work area for customers and coworkers

  • May cross train to perform other duties as necessary

Required Skills and Experience:

  • High School diploma or GED equivalent preferred

  • At least one year of sales experience is preferred.

  • At least one year of previous RV or camping product is preferred but not required

  • Ability to work daily on a computer and perform internet searches as needed

  • Excellent organization and follow up skills are required

  • Knowledge of Service Department procedures and policies is preferred

  • A valid driver's license may be required

We don't just accept diversity - we support it, celebrate it and thrive on it for the benefit of our associates, our customers and our company. We are proud to be an equal opportunity workplace where we strive to think outside - and not simply check - the box.

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Product Specialist/Rv Parts Counter

Camping World