Product Specialist - Plasma Processor

Product Specialist (Plasma Processor)

Location: Queensbury, NY

Center Operating Hours: Tuesday-Saturday, 7 AM - 7 PM

Position Type: Full-Time (40 hours/week)

Pay Range: $19 - $22 per hour, based on experience

Work Schedule: Flexibility required to work an 8-hour shift, either opening or closing shifts, from Tuesday to Saturday, as determined by the hiring manager to meet center operational needs.

Requirements:

• Must live in New York state.

• Must be comfortable working in cold/freezer environments.

• Must not have a fear of blood or needles.

• Positive attitude and customer service experience required.

Job Summary:

The Product Specialist is responsible for sampling, testing, and storage of plasma collected from donors. Ensure all products and samples are moved to the proper storage unit, and the freezer is organized in a manner that allows for the appropriate segregation of units and quick location of products or samples.

Key Responsibilities:

• Sample, test, and store plasma collected from donors.

• Ensure all products and samples are moved to the proper storage unit.

• Organize the freezer to allow for appropriate segregation of units and quick location of products or samples.

• Verify and complete donation documentation.

• Prepare plasma bottles for sampling and process donor tubes for testing.

• Prepare donor testing samples for shipment.

• Label samples and place plasma bottles in the freezer for shipment, including repackaging and sorting.

• Complete donor records by entering collected information into the donor management computer system.

• Pack units for final shipment.

• Monitor the temperature of stored products in freezers and perform routine maintenance of freezer equipment.

• Perform daily, monthly, and quarterly equipment maintenance through cleaning and quality control checks.

• Report equipment in need of repair to supervisor.

• Maintain communication within the service areas of the donor center to ensure thorough documentation of necessary records.

• Ensure and maintain compliance with state and federal regulations, OSHA, CLIA, cGMP, and internal procedures.

• Maintain a positive and professional demeanor during all interactions with donors, fellow employees, and vendors.

• Accept performance feedback in a professional manner.

• Regular attendance and arriving on time to all scheduled shifts and mandatory meetings.

• Perform other duties as assigned.

Values:

• Expertise: Develop and share world-class solutions through experience and wisdom.

• Perseverance: Uphold unwavering ethics and entrepreneurship.

• Integrity: Focus on quality and doing the right thing.

• Care: Commitment to teams, donors, and communities.

• Impact: Bring unique energy to impact positive change in the world.

Qualifications:

• High school diploma or equivalent required.

• Minimum one year of work experience preferably in a clinical lab setting.

• Strong analytical, problem-solving, and organizational skills.

• Ability to define problems, collect data, establish facts, and draw valid conclusions.

• Discretion when dealing with confidential information.

• Ability to work independently and manage deadlines efficiently.

• Excellent verbal and written communication skills.

Physical Requirements:

• Use hands to handle or feel objects, tools, or controls.

• Frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee.

• Ability to sit for extended periods for up to four hours at a time.

• Ability to lift, tug, and pull up to 50 pounds.

Work Environment:

• Typical work environment with moderate noise levels.

• May be exposed to freezing temperatures for short periods.

• Occupational exposure to bloodborne pathogens.

Benefits: We offer a comprehensive benefits package designed to support your health, financial security, and work-life balance. Here's a snapshot of the benefits you can expect:

• Medical Benefits: Choose from multiple plans to access preventive care, extensive provider networks, and affordable prescription medications, with options for Health Savings Accounts (HSAs).

• Dental and Vision Benefits: Affordable coverage for routine and specialized dental care, along with vision benefits covering exams, lenses, and frames.

• Retirement Planning: Our 401(k) plan includes a company match to help you build a secure retirement.

• Employee Assistance Program: Receive confidential counseling and guidance for personal challenges, legal and financial issues, and more.

• Employee Discount Program: Save on a wide range of products and services through our partnerships.

• Additional Incentives: Life and Accidental Death and Dismemberment (AD&D) Insurance as well as Voluntary Short-Term and Long-Term Disability Insurance options.

• Paid Time Off: Enjoy paid vacation, holidays, and sick leave to maintain work-life balance.

Application Instructions: To apply for this position, please submit your resume indicating your relevant experience and qualifications. Only candidates residing in New York will be considered.

Disclaimer

This job description is construed to indicate the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required.