Product Specialist

Great American Insurance Group Tulsa , OK 74120

Posted 3 months ago


Mid-Continent Group underwrites specialty commercial insurance and contract surety products. Mid-Continent Group specializes in general liability, commercial auto, umbrella and inland marine coverages. With a long history of financial strength and stability, Mid-Continent Group is rated A+ VIII (Superior) by A. M. Best.

Mid-Continent provides a competitive salary with annual salary reviews. Our benefits package includes: health, dental, vision, life, disability, paid time off, 401(k), retirement plan, employee stock purchase plan and tuition reimbursement, including incentive bonus awards for completion of certification courses.

Mid-Continent is currently searching for a Product Specialist in the Tulsa, Oklahoma area.


  • Accountable for product premium volume growth and profitability results within assigned product lines.

  • Serve as primary product support contact for business units, agents, and other staff.

  • Interact with relevant departments such as Claims, Underwriting, Sales/Marketing, and provide customer service support (i.e. agents, regulators and industry groups).

  • Lead or participate in business unit, compliance, claims, agency, program reviews, and audits (i.e. compliance audits, rate/pricing reviews, and agency reviews.)

  • Partner with the IT department on prioritization, implementation, and enhancements of operational systems to ensure production capabilities are both effective and efficient.

  • Accountable for the development of new and revised insurance products, policies, and other required forms to ensure compliance with regulatory requirements and company guidelines.

  • Monitor pertinent insurance publications to determine impact on line of business. This may include:

  • Identify emerging coverage issues, state regulatory concerns, and business unit needs.

  • Develop action plans, implementing, and communicating changes when appropriate.

  • Resolve and/or assist with researching, documenting, and communicating highly complex compliance related issues.

  • Provide technical advice to lower level positions and other functional areas.

  • Recommend action plans and strategic direction for functional areas and maintains alignment with other product managers to ensure successful development of entire product line.

  • Maintain the review, approval and implementation of assigned filings and ensures compliance with statutory requirements.

  • Monitor product performance.

  • Provide summary analysis, makes recommendations and communicates to business units.

  • Provide recommendations of product and rate revisions, underwriting guidelines, manuals, and procedures.

  • Gather and analyze data from various sources specific to product.

  • Monitor product performance.

  • Provide summary analysis, makes recommendations, and communicates to business units.

  • Lead in the development of training and communication materials and providing training as necessary on product/rate changes for staff, field, and agency personnel.

  • May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.

  • May have accountability for ensuring that the unit meets budget and performance objectives.

  • Perform other duties as assigned.


  • Candidate must have a bachelor's degree or equivalent experience.

  • Candidate must have 8 or more years of related experience with 3 or more years of experience in ISO products.

  • This position requires strong time management skills and the ability to meet deadlines.

  • Certification in area of expertise may be required; appropriate certifications could include Associate in Underwriting (AU), Chartered Property Casualty Underwriter (CPCU), Certified Insurance Counselor (CIC), Program in General Insurance (INS), Associate of Risk Management (ARM), Certified Licensing Professional (CLP) or other applicable designations.

  • This position requires prolonged sitting.

  • The position requires continuous computer use and may lift, carry, push or pull objects up to 10 lbs.

  • This position requires regular and predictable attendance.

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Product Specialist

Great American Insurance Group