Product Solutions Architect-Payments-Associate

Jpmorgan Chase & Co. Palo Alto , CA 94306

Posted 2 weeks ago

JobID: 210511055

Category: Product

JobSchedule: Full time

Posted Date: 2024-04-19T14:55:53+00:00

JobShift:

Base Pay/Salary: Palo Alto,CA $91,200.00-$132,000.00; Jersey City,NJ $91,200.00-$132,000.00

Make your mark in an innovative product through impactful client collaboration and crafting exceptional solutions that cater to clients' needs.

As a Senior Product Solutions Associate in JPMorgan Payments, you are a significant contributor to a team that defines and configures complex product solutions for key client relationships and prospect opportunities. You draw from research and client feedback to develop unique product solutions in partnership with Sales and coordinate with product teams to support new product development.

As a member of the team, you will have a major impact on our future success by partnering with our sales team. The Solutions Architect works closely with prospects and existing JPMC's clients who want to grow their businesses by using JPMC's Merchant Acquiring solutions. The Solutions Architect is a business and technical expert  who can  position and articulate JPMC's value proposition and demonstrate product specific solutions during sales cycles, in order to achieve quarterly and annual sales goals for an assigned territory. You will be required to participate in a structured, collaborative training specific to the JPMC's technology stack, industry, and pre-sales motions that will provide you the opportunity to build technical and soft skills and pursue diverse career paths.

Job responsibilities

  • Supports the strategic definition and configuration of optimal solutions that address clients' needs and objectives through collaboration with our clients and other internal teams such as Sales and Product.

  • Contributes to the construction of pricing proposals and value analysis reports to demonstrate product benefits to clients

  • Delivers compelling oral and written presentations with associated technical skills in building sales decks and training collateral

  • Establishes forums to coordinate across the Product Solutions team to enable a successful configuration of solutions

  • Partner with sales as the technical and payments domain expert of a client-facing team, including contributing to RFI/RFP responses; Lead discovery meetings to understand user's business priorities, their challenges and prescribe solutions that will solve their most pressing needs.

  • Understand the competitive landscape and existing architecture to assess how JPMorgan Payments can be best positioned to win the Users business.; Build relationships with key decision makers, business owners and founders rapidly

  • Demonstrate JPMorgan end-to-end solutions to our future and current users to showcase JPMorgan's unique business value and differentiators; Answer product features and technical questions from customers.

  • Clearly differentiate JPMorgan Payments products and services as well as provide user references to highlight JPMorgan's value add to their business

  • Provide feedback to product management about product enhancements that can address customer needs and provide additional value.

  • Share and learn best practices and re-usable assets with other Solution Architects to enhance the quality and efficiency of the team.

  • Stay current on competitive analysis and market differentiation; Support marketing events including executive briefings, conferences, user groups, and trade shows.

Required qualifications, capabilities, and skills

  • 3+ years of experience or equivalent expertise in problem-solving on a team within a cluster of products

  • Experience supporting the sales cycle by producing sales decks, training collateral, pricing proposals, and value analysis reports

  • Demonstrated prior experience working in a highly matrixed and complex organization

  • Proficiency in Microsoft Word, Excel, and PowerPoint

  • 1-3 years post college work experience in technical/business consulting, software engineering, sales/pre-sales. Experience of the software development lifecycle (SDLC) is a bonus.

  • Exceptional written and verbal communication skills. Able to deliver compelling presentations and demonstrate products virtually and in person

  • Be able to work with users to solve challenging problems, and simplify/explain hard, complex concepts to both technical and nontechnical audiences

  • Curious, self-starter who likes to be challenged and deal with ambiguity and willing to learn new technologies and business processes

  • Highly motivated and optimistic, organized and have the ability to prioritize multiple tasks

  • Knowledge of at least one programming language like Java, Python, Ruby, Node.js, C#, or C++ or the interest to learn a programming language is a bonus.

Preferred qualifications, capabilities, and skills

  • BS/BA in Computer Science, Business Information Systems(BIS), Information Technology, Engineering, Math or equivalent with an ability to learn technical concepts quickly (other majors, i.e. Finance, Accounting, Economics, etc. welcome to apply).
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