Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
Full-Time Winter Seasonal - Product Sales Lead
The PSSSales Lead will be solely responsible for a designated ticket selling area and responsible for guiding staff in successful front line sales and office operations. This position requires a high knowledge of our products and systems. This is a leadership role. We are looking for an organized individual who is positive, outgoing, has a passion for the outdoors, is well-disciplined, and takes pride in their work.
Additional responsibilities include (but are not limited to):
Leading employees in sales and office operations by example;
Training employees on office operations, new products, new policies, and offerings around the resort.
Creating lunch and break schedules;
Opening and closingticket office(s);
Creating a fun and professional work environment, including sales contests;
Processing accurate financial transactions in RPOS with all forms of payment;
Tracking and monitoring that employees process transactions towards 100% guest data collection (name, DOB, address, email, etc.);
Answering any and all Kirkwood-specific questions and being knowledgeable about the history and culture of Kirkwood;
Keeping the offices clean, neat, organized, and presentable at all times;
Tracking and monitoring office inventory levels;
Being responsible forweekly safety meetings;
Being responsible for point of sale close out procedures and auditing;
Own, personalize, and elevate overall office experience with guest and front line agents.
High school diploma or equivalent;
Abilityto lift and carry 25 lbs;
Ability to read, write, speak, and comprehend English language proficiently.
Experience handling money and working with the general public;
Guest service experience;
Point-of-sale experience & guest data collection;
Excellent skill in customer relations, communications, and problem solving;
Proficiency in Microsoft Office(Word, Excel, PowerPoint, Publisher).
With diverse tree-lined mountain trails, a world-class terrain park and a vibrant village, Northstar is the perfect setting for families and snow sports enthusiasts alike. Nestled in the Sierra Nevada just 15 minutes from Lake Tahoe, 30 minutes from Reno and a few hours from Napa and San Francisco, it's easy to explore everything Northern California has to offer. Join the Northstar team and learn why Truckee, CA has been voted one of the "Top 25 Ski Towns in the World." www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 175592