Product Owner

Koch Industries, Inc. Green Bay , WI 54302

Posted 2 months ago

Description

We are seeking an innovative, forward thinking Product Owner to advance key strategies in support of our enterprise support vision. In this role you will work to innovate and transform the support experience within KBS to develop consistency across multiple capabilities (IT, HR, Facilities, etc). In this role you will be a part of leading our "Omni-Channel" strategy, working to innovate existing support contact channels (Phone, Chat, Portal), and building new opportunities to interact with our consumers (MS Teams, SMS, Social, etc). You will be relied upon to build and maintain business relationships, develop capability and service strategies, prioritize feature requests, and coordinate release activities.

What You Will Do In Your Role

  • Ensuring the vision and strategies of the stakeholders are clearly understood and being implemented within our services.

  • Drive delivery of the service vision and strategies.

  • Collaborate with key stakeholders to prioritize feature requests that lead to value creation.

  • Build strategic partnerships with product capabilities and influence product development roadmaps and innovation capabilities.

  • Understand the market and leading practices within the marketplace for the product.

  • Publish, communicate, and refine the product roadmap that is based on business value and aligned with strategic priorities.

  • Develop detailed knowledge and understanding of business processes.

  • Promote effective, clear, and transparent communications across efforts.

The Experience You Will Bring

  • A minimum of 3 years' experience working with IT and/or HR enterprise applications.

  • Experience with strategy development

What Will Put You Ahead

  • Understanding of IT service management, IT operations management and/or HR service delivery processes.

  • Experience implementing and/or supporting Conversational AI/Chat, IVR, and Self-Service Portal platforms or other enterprise, leveraged applications.

  • Experience implementing projects using Agile methodologies.

Salary and Benefits Commensurate with Experience.

Equal Opportunity Employer.

Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.

This employer uses E-Verify. Please visit the following website for additional information: www.kochcareers.com/doc/Everify.pdf

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Seeking Owner Operators OTR Truck Driving Job

Forward Air Transportation Services

Posted 1 week ago

VIEW JOBS 6/13/2021 12:00:00 AM 2021-09-11T00:00 MOVE FORWARD WITH FORWARD - SEEKING OVER THE ROAD OWNER OPERATORS We are not only growing internally but we are invested in growing your business with us!! This will be the 4th rate increase in the last 4 years and the largest CPM rate increase we have done here at Forward! We are committed to attracting & retaining the best Independent Contractors, Fleet Owners, and drivers for our fleet owners in the industry. We also offer Lease Purchase opportunities for drivers looking for something new! TEAM CDL-A Driver Benefits: * Earn in excess of $207,000 annually * $1.20 per mile + Fuel Surcharge * Solos Average 3,000 miles / week * Weekly Home Time Program * Light Weight Freight * Pet Friendly * Accessorial Pay * Drop and Hook Opportunities * Apply now and enjoy a $4,000 sign-on bonus - paid out in the first year! TEAM CDL-A Driver Requirements: * CLASS A CDL * Must be at least 23 years of age * Previous Driving Experience: 12 months in last 36, 18 months in the last 5 years, or 24 months in the last 10 years APPLY NOW and DRIVE FORWARD TODAY! Forward Air Transportation Services Green Bay WI

Product Owner

Koch Industries, Inc.