Product Owner II

Liberty Mutual Portsmouth , NH 03801

Posted 2 months ago

We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.

Job Introduction:

The IT Hosting Services Network and Communications Operations team is actively seeking a hire Product Owner II who will be responsible for Product Development of Communication Fabric - Network Infrastructure. This associate will define and prioritize the product backlog, sets quality standard for delivery, represents customer to the Agile team. Operates at the intersection of Business, Customer Driven Design and Technology to deliver products that achieve business objectives and improve customer satisfaction as demonstrated by relevant KPIs. Responsible for articulating and translating the overall business vision into strategy and tactics for a specific product(s). Accountable for outcomes and key KPIs tied directly to business objectives.

About the job:

  • Responsible for articulating and translating the overall vision into strategy and tactics for a particular product. Communicate the product strategy effectively to key stakeholders and team members.

  • Responsible and accountable for assigned product level key performance indicators (KPI`s) and manages product(s) with a medium-high degree of strategy, KPI, scope, complexity, etc.

  • Defines minimum viable product (MVP). Owns product backlog (grooming, prioritization and refinement).

  • Works day to day with the scrum teams clarifying business requirements, removing roadblocks, constantly communicating and gaining alignment around product strategy.

  • Ensures delivery of scope, partners with delivery teams to ensure user stories are clear, removes barriers for team members and resolves open issues/questions quickly and efficiently. Acts as the `voice of the customer.

  • Analyzes feasibility, cost ramifications, economies, or other aspects of planned or potential programs.

  • Sets the quality standard for delivery. Develops test plans (user story acceptance criteria), accepts each story and potentially features and participates in team demos and retrospectives to validate quality, provide feedback to team and improve team processes. Partners across functions as needed to coordinate delivery plans, testing, training and support.

  • Leads problem resolution as needed to ensure that internal and external customers receive prompt, efficient service.

  • Communicates the product strategy effectively to key stakeholders and team members. Incorporates stakeholder input into product roadmap while effectively negotiating tradeoffs of conflicting priorities based on value to the business and customer.

Desired skills:

  • Bachelors` degree in relevant field (business, computer science, etc.). Master's degree preferred.

  • Minimum of 7 years` experience in business, engineering, technology and/or consulting.

  • Knowledge of Agile development methodologies and IT project management.

  • Able to depict complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change.

  • Able to make difficult and quick decisions on a daily basis.

  • Able to influence a diverse group of stakeholders-strong leadership skills.

  • Strong problem solver with ability to lead the team to push the solution and progress.

  • Strong experimental mindset to drive innovation amidst uncertainty.

We take care of our employees

We strongly believe that a great job should keep you happy both at work-and in life. That's why we offer:

  • Workplace Flexibility

  • Wellness Perks

  • Collaborative workspaces

  • Sit/stand desks

  • Career development, programs and classes

  • Diversity & Inclusion programs

  • Commuter Benefits

  • Adoption Assistance

  • College Savings Plan

  • Education reimbursement

  • Hackathon Events

Liberty Mutual was named as a '2016 Great Place to Work' by Great Place to Work US.

For more info about our benefits -

https://libertymutualgroup.com/careers/working-here/benefits

Learn more about Tech at Liberty Mutual - http://www.jobs.libertymutualgroup.com/careers/technology-jobs

Check out our Tech at Liberty Mutual YouTube playlist - https://www.youtube.com/playlist?list=PLxUNmyJ_IIGx9yoUJfQ8k5APAK3-KAa6j


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Product Owner II

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