Product Manger

Pet Plate New York , NY 10001

Posted 2 weeks ago

ABOUT PET PLATE:

Pet Plate was founded in 2016 by Renaldo Webb when he realized that mainstream dog food was not good enough for his dog Winston and so he started cooking for him and soon discovered that there was a tremendous need for Pet Plate. The business has grown more than 800% since launching nationally in 2017, and Pet Plate is widely respected as a pioneer in the fresh-cooked pet food category, one of the fastest growing categories in the $35 billion pet food industry. What sets Pet Plate apart is its relentless pursuit of excellence in overall customer experience. We have built a small but nimble team dedicated to providing dogs everywhere with a fresh-cooked diet that is healthy, delicious, and ready to eat. The meals are custom-portioned to meet the individual caloric needs of each and every pup, and the meals are delivered right to the pet parents door for ease, convenience, and peace of mind.

OVERVIEW:

Pet Plate is looking for a data-driven, customer-obsessed Product Manager to own the diverse and complex challenges facing our business. This is an exciting opportunity to work on both the physical and digital products of a fast-growing, consumer-facing startup. In this role, you will have a tremendous impact on Pet Plates future as you dig into data to better understand our customers needs, improve our human-grade pet food product line, and optimize our customers onsite experience. As product manager, youll work cross-functionally with marketing, engineering, operations, CX, and with our veterinary nutritionist and should be comfortable leading projects, leveraging data to identify opportunities, and gaining buy-in and feedback from stakeholders. The projects youll be leading are dynamic and varied. One day youll be working with our veterinary nutritionist to support product development; the next day, you may be assisting the tech team in developing new user account functionalities.

The ideal candidate is analytical, proactive, resourceful, and results-oriented. Were looking for teammates who are curious, can communicate effectively with data, and not afraid to challenge how something is currently being done. This is an incredible opportunity to help build a pet food brand people love and an exceptional experience they want to tell their friends about.

This role reports to the Founder & Chief Product Officer at Pet Plate.

RESPONSIBILITIES:

  • Develop and own a physical and digital product roadmap that enables Pet Plate to meet our long-term goals
  • Use data and customer insights to constantly modify and prioritize the product roadmap
  • Translate the product roadmap into product plans with clear requirements and feature specs that have been vetted by all stakeholders
  • Gather industry insights and develop hypotheses to inform new product launches and product improvements
  • Coordinate across departments to ensure successful product rollouts
  • Manage and track product requests from CX, marketing, and operations
  • Scope out MVPs for digital features and provide detailed requirements and timelines
  • Work with veterinary nutritionist and operations team to ensure were developing best-in-class pet nutrition products that meet the ever-changing needs of pet parents across the country
  • Perform data analysis to measure the value created by new products or improvements to the physical/ digital products

SKILLS:

  • Excellent interpersonal and communication skills with a demonstrated ability to work with all levels of the organization and collaborate with external partners
  • Strong understanding of direct-to-consumer business metrics
  • Ability to identify and partner with industry experts on consulting projects and translate findings into new product improvements
  • Self-starter with a keen focus on performance and a relentless pursuit of excellence
  • Exceptional ability to multi-task and work cross-functionally
  • Detail-oriented, organized and accurate

Requirements

  • 3+ years of experience in product management, ideally at a subscription or DTC startup
  • Strong analytical and problem-solving skills, matched with the ability to tell a story with the data
  • Self-starter and independent problem-solver that escalates issues when appropriate
  • Ability to collaborate and communicate with engineering, UX, leadership, and non-technical disciplines
  • Exceptional attention to detail, while having the ability to see the bigger picture
  • Experience using agile methodologies to deliver products and technologies
  • An inquisitive mind. You are always looking for data and patterns that unearth critical information that will help the company be more effective at achieving its mission
  • A strong work ethic and a burning desire to build something that matters
  • A person with Integrity, a sense of fairness and great team spirit
  • Ability to have fun and enjoy the camaraderie of collaborating with a team of individuals that are passionate about what they do to make the world a better place for dogs

Benefits

  • Competitive salary and benefits
  • Equity grant commensurate with experience
  • Full medical, dental and vision coverage
  • Generous vacation policy and flexible PTO
  • Great location in the booming Hudson Yards
  • Free Pet Plate for you, and discounts for your friends & family
  • Onsite cafeteria and caf serving breakfast, lunch and snacks
  • Fun team events and celebrations throughout the year
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Product Manger

Pet Plate