Jpmorgan Chase & Co. Brooklyn , NY 11201
Posted 4 weeks ago
JobID: 210497109
Category: Product Management
JobSchedule: Full time
Posted Date: 2024-06-04T21:54:13+00:00
JobShift:
Base Pay/Salary: Jersey City,NJ $118,750.00-$200,000.00; Brooklyn,NY $118,750.00-$200,000.00
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager, Vice President on the Machine Learning & Optimization team, you are an integral part of the group that optimizes product features, models and AI capabilities for the Chase Digital Assistant and other conversational AI products. As a core leader, you are responsible for acting as the voice of the customer and developing a robust and scalable taxonomy to enable conversation dialogue, as well as a process and methodology for conducting conversation analysis. Utilizing your deep understanding computational linguists, Natural Language Understanding principles and AI-driven chatbot development, you will help guide the successful launch of conversational and model enhancements, gather crucial feedback, and ensure top-tier customer experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
Develops a product strategy and product vision that delivers value to customers
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Manages intent and entity taxonomy and alignment with cross-functional teams across the Firm.
Manages conversational analysis in close partnership with Analytics team to identify patterns, anomalies, opportunities for improvement, leveraging conversation analysis methodologies
Partners closely with Annotation Lead to review and optimize training data
Collaborates, with Machine Learning engineers, data scientists and developers to integrate linguistic principles into development
Develops and maintains documentation on Natural Language Understanding processes, guidelines and best practices
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Manage a team of linguists and conversation analysts
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in product management or a relevant domain area
Master's or PhD in computational Linguistics, Data Science or related fields.
Advanced knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
5+ years of experience in Natural Language Understanding and Natural Language Programming, specifically within context of chatbot development or related AI applications.
Excellent analytical and problem-solving skills.
Preferred qualifications, capabilities, and skills
Jpmorgan Chase & Co.