Product Manager

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

Agency: Department of Children and Family Services

Working Title: Senior Public Service Administrator

• Product Manager Clinical Services

Closing Date/Time: 07/10/2024

Salary: $8,486 - $14,668 Anticipated Starting Salary $8,750-$12,000/Monthly

Job Type: Salaried

County: Sangamon

Number of Vacancies: 1

Plan/BU: None

A RESUME IS REQUIRED FOR THIS JOB POSTING

Please attach a DETAILED Resume/Curriculum Vitae (CV), a copy of your transcripts or diploma for all degrees earned, and a copy of any applicable professional licensures to the MY DOCUMENTS section of your application. Please note that the Department of Children and Family Services must verify proof of higher education for any degree earned (if applicable) before any offer can be extended. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document in lieu of a Resume or CV.

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as Product Manager. Subject to management approval, this position will develop and implement policies and procedures regarding data and systems management for the Office of Licensing for the Department.

The position will provide feature and scope for systems and data for the assigned division, while working with the Department of Innovation and Technology to develop and coordinate the deployment of EDP hardware systems, the availability of software, the adoption of system features, and the utilization of hardware and software. The position will also provide quality control on projects and serve as scope and feature lead on systems development impacting division functioning. This position provides a great opportunity for someone with a strong background in IT Product Management who has a desire to utilize those skills to enhance the operations of the Department of Children and Family Services.

DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong leadership skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Job Responsibilities

1.Serves as Product Manager for Clinical.

2.Serves as scope and feature lead on systems development impacting Clinical functioning.

3.Provides oversight of Clinical system data quality, usage, and security.

4.Serves as full line supervisor.

5.Collaborates with Department data stewards and DoIT Data Management to develop Business Intelligence (BI) processes to increase productivity, improve decision making processes, and improve the accuracy of data.

6.Plans, develops, and provides special one-time studies regarding the impact of policy requirements, administrative decisions, and demographic changes.

7.Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

1.Requires knowledge, skill, and mental development equivalent to completion of four years of college, preferably with courses in business or public administration.

2.Requires four years of progressively responsible administrative experience in a public or business organization.

Preferred Qualifications

1.4 years of professional experience overseeing or conducting IT product management activities in a public or business organization.

2.4 years of professional experience in the development and implementation of policies and procedures in a public or private organization.

3.4 years of professional experience conducting program planning activities in a public or business organization.

4.4 years of professional experience in the development of strategies for the improvement of program services and usage of technology.

5.4 years of experience supervising professional staff in a public or business organization.

6.4 years of experience serving in a liaison capacity for a public or business organization.

Conditions of Employment

1.Requires the ability to pass a background check.

2.Requires possession of a valid driver's license and ability to travel.

Work Hours: Monday

• Friday 8:30am

• 5:00pm

Work Location: 1 N Old State Capitol Plz Springfield, IL 62701-1323

Supervisor: Mamie Powell-Robinson

Agency Contact:

Ryan Henke

Email: ryan.henke@illinois.gov

Posting Group: Social Services; Fiscal, Finance & Procurement

Revolving Door:

Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor ("OEIG") or may be subject to a fine.

Term Appointment:

Candidates hired into a term position shall be appointed for a term of 4 years and are subject to a probationary period. The term may be renewed for successive four-year terms at the Director of the Department of Children and Family Services's discretion.

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com

Nearest Major Market: Springfield