Spectrum Enterprise is a national provider of scalable, fiber-based networking and managed servicing solutions. Solutions includes Internet access, Ethernet and Managed Network Services, Voice solutions, TV solutions and Managed Application, Cloud Infrastructure and Managed Hosting Services. For more information, visit enterprise.spectrum.com.
Spectrum Enterprise currently seeks a Product Manager of Managed Networking Solutions for our Enterprise Services department. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.
Full Time Product Life Cycle Manager
What you will do
Assist in product performance metrics for Fiber Internet Solutions as they relate to Cybersecurity solutions (Managed Router, DDoS, UTM)
Work with Product Lifecycle Management team to support product growth, deployment and goal measurement
Provides day-to-day lifecycle support for launched products including supporting sales and operations, and addressing questions or issues with product business rules and product quality related areas.
Supports the development of product portfolio strategies for the entire suite of Cybersecurity solutions as well as tactics to meet sales and revenue targets.
Work with Product Marketing and Development Teams to maintain all sales support documentation and field technical product inquiries from process and provisioning departments throughout the organization
Work with Product Analytics team to understand competitive dynamics and industry trends to maximize market needs and requirements
Manage competitive intelligence to understand trends, growth and disruptors.
Builds and manages strong working relationships across the Enterprise including Sales, Sales Support, Operations, Customer Care, Engineering and external vendors needed to drive innovation and a comprehensive product suite
Required keys for success
Three or more years of Product development/management
Three or more years experience with Cable/telecommunications/software/online services
Ability to read, write, speak and understand English
Ability and eagerness to learn from a new environment and make an impact quickly
Ability to manage and foster change
Ability to work with large, cross-functional teams in order to achieve business goals and results
Ability to listen to multiple points of view and synthesize against goals for recommendations
Ability to plan, prioritize and organize effectively and independently
Ability to handle multiple projects and tasks
Ability to make decisions and solve problems while working under pressure
Ability to show judgment and initiative and to accomplish job duties
Ability to analyze and interpret data and synthesize recommendations
Ability to communicate with all levels of management and company personnel
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
Proficient with Word, Excel, PowerPoint
Good organizational and office management skills
Excellent cognitive and communication skills
Excellent analytical skills
Strong business sense and sense of urgency to achieve business results
How you will stand out from the crowd
Minimum 2-3 years of relevant product experience required.
Minimum 4-6 years of relevant work experience required.
Cable/telecommunications or security industry with data product management experience including Enterprise networking and Ethernet products experience required.
What you can expect