Product Manager, Sales Solutions Trust

Company Description

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun - where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role can be based in Sunnyvale or San Francisco or New York.

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what's best for you and when it is important for your team to be together.

LinkedIn Sales Navigator aims to bring buyers and sellers closer together by allowing sellers to leverage the unique data and insights available on LinkedIn to find new leads, build deeper relationships with customers, and ultimately achieve their sales goals. In this role you will lead a core part of Sales Navigator's product strategy and roadmap, aimed specifically at ensuring the safety of our experiences for all members & customers.

As the product owner for Sales Solutions Trust, you will lead the strategy and efforts to fight against fraudulent users/entities that look to potentially harm our users and members. You will understand the latest attack vectors, implement innovative solutions to combat them, and help define the product & partnership strategies to drive impact for the Sales Solutions business. As a part of your work, you will directly leverage and advance our Sales Navigator product & technologies, but also have the opportunity to partner with the larger LinkedIn.com experience and Trust & Safety teams - building even more scaled solutions while learning from some of the best & brightest in their fields. Additionally, as a part of the Sales Solutions Online & Trust product team, you will get exposure to, and the opportunity to learn & contribute to our online growth (acquisition & retention) strategies and product work.

Searching for your dream job? At LinkedIn, we strive to help our employees find passion and purpose. Join us in changing the way the world works.

Responsibilities

• Understand and lead analyses of the safety of our experiences, customers challenges, and product metrics to define innovative features and platform enhancements.

• Evaluate competitive ecosystem, along with member & customer expectations to determine additional product and partnership opportunities

• Gain input and drive alignment with key stakeholders in Trust & Safety, Support, Finance & Operations, Sales, Marketing, and more

• Develop a comprehensive product strategy and roadmap to deliver on business goals

• Drive global product requirements definition, product planning, and product design (including writing PRDs) of new features and enhancements

• Work cross-functionally, and with the Product Development team to bring features live to the site

• Clearly communicate product benefits to our users and internal stakeholders

Qualifications

Basic Qualifications

• BS/BA Degree in a technology related field OR equivalent experience
• 4+ years of experience in product management or equivalent role

Preferred Qualifications

• MS degree in a technology-related field

• Experience building web products with a demonstrated ability to drive product planning, development, experimentation, and launch

• Experience with trust, safety, and abuse product development, analysis, technology, and strategies

• Experience with self-service/online acquisition and retention product development, experimentation, and strategies

• Experience with B2B SaaS products, bonus points for familiarity with sales technology and CRM software

• Knowledge of the Internet, emerging web technologies, social media products, and community building

• Excellent communication skills with the ability to interact with and understand technical subjects and emerging technologies and their relevance to LinkedIn's ecosystem

• Ability to manage complex projects across highly cross-functional teams and leading without authority

• Ability to communicate findings clearly to both technical and non-technical audiences

Suggest Skills

• Sales tools & technologies (CRM, Sales Acceleration, etc)

• Seller types & workflows

• Trustworthy & safe product development

• Consumer product development & experimentation

LinkedIn is committed to fair and equitable compensation practices.

The pay range for this role is $141,000 to $171,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.

Additional Information

Equal Opportunity Statement

LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: EEO Statement_2020 - Signed.pdf.

Please reference the following information for more information: https://legal.linkedin.com/content/dam/legal/LinkedIn_EEO_Statement_2020.pdf.

Please reference the following information for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf and

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf for more information.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

• Documents in alternate formats or read aloud to you

• Having interviews in an accessible location

• Being accompanied by a service dog

• Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice for Job Candidates

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

Equal Opportunity Statement

LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: https://lnkd.in/equalemploymentopportunity2017. Please reference http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf and https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf for more information.

LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to accommodations@linkedin.com. This email box is designed to assist disabled job seekers who seek a reasonable accommodation to the application process. Emails sent for non-disability related issues, such as following up on an application, will not receive a response.

In your email, please include the following: (1) confirm you have a disability; (2) identify the disability-related limitation that needs to be accommodated, and (3) if known, describe the specific accommodation requested for the disability-related limitation. A response to your request may take up to three business days.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

Pay Transparency Policy Statement

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice for Job Candidates

This document provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://lnkd.in/GlobalDataPrivacyNotice