Product Manager, Platform

Servicemax, Inc. Pleasanton , CA 94588

Posted 2 weeks ago

Product Manager, Platform

Job brief

We are looking for an experienced Platform Product Manager who is passionate about building products that customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out platform features that deliver the company's vision and strategy.

Responsibilities

  • Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth

  • Create buy-in for the product vision both internally and with key external partners

  • Work with core technical architects to scope, design and implement platform capabilities

  • Lead cross functional project teams to ensure new platform solutions are innovative, easy to use and easy to deploy while meeting customer requirements and commitments

  • Translate compliance, security and core platform product strategy into detailed requirements and prototypes

  • Scope and prioritize activities based on business and customer impact

  • Act as a product evangelist to build awareness and understanding

  • Represent the company by visiting customers to solicit feedback on company products and services

Requirements

  • 5+ years of proven working experience in product management

  • Proven track record of managing all aspects of a successful product throughout its lifecycle

  • Strong interpersonal and team building skills - ability to work with a diverse team and influence change across functional and business boundaries

  • Solid technical background with understanding and/or hands-on experience in software development and platform technologies

  • Strong project management, planning, and organization skills, including ability to handle multiple projects simultaneously in a fast-paced environment

  • Strong communication and presentation skills

  • Experience working in SaaS a plus

  • Familiarity with Salesforce.com, SDKs and Mobile platforms are a plus

  • MS/BS degree in Computer Science, Engineering or equivalent preferred

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Product Manager, Platform

Servicemax, Inc.