Product Manager, Outpost

Sweetgreen Los Angeles , CA 90009

Posted 2 weeks ago

Our people are our most valuable ingredient at sweetgreen - the heart of our company, the face of our brand, and what truly make the sweetgreen experience special and unique.

Since opening our doors in 2007, our team has been on a mission to build healthier communities, starting with real food. We've been unwavering in our commitment to scratch cooking and transparent sourcing, but over time customer appetite and demand for convenience has grown.

In response, we've built and grown our digital ordering business, which is committed to connecting more people to real food through convenience and customization. But what we've built thus far is just the beginning, and we need to continue to innovate and evolve our digital ordering experience to stay relevant in a quickly evolving consumer landscape.

We are currently seeking a Product Manager, Outpost to enable future digital growth of sweetgreen by meeting the customer where they are and how they want to order.

Key Responsibilities:

  • Product Management - lead digital product strategy for the sweetgreen Outpost business; build customer profiles, brainstorm new ideas, define requirements, write user stories and conduct usability tests to connect our customers to sweetgreen's mission and drive growth.

  • Stakeholder Management - partner with the Digital, Experience Design, Engineering, Data, Operations, Outpost, Marketing and Food & Beverage teams to define requirements, create cross-functional collaboration and create the ideal customer and courier experiences.

  • Physical & Digital - connect the physical (our stores, team members and the locations our customers order to and from) with the digital (our app and web experiences) to create best-in-class digital ordering and logistics products.

  • Problem Solving - use your diverse background to impact a high growth opportunity that is in the early growth stage. Each project will be unique and you thrive from that culture and challenge.

  • Growth + Build - develop product strategies for the Outpost business that are data-driven, strategic and stretch between supply, demand and logistics to drive growth, optimize costs and create a sustainable business.

  • Operations & Launch - pitch in on key launches and daily operations with partners and businesses.

  • Do the dirty work - enjoy writing clear, concise user stories and conduct A/B tests to get the smallest detail right for a single customer as much as brainstorming and crafting product strategy that will impact hundreds of thousands of sweetgreen fans.

  • Intrapreneurship - the business you'll be working on isn't a finished product. Help us innovate with new ideas and be willing to take calculated risks that can pay off in the long run.

Requirements

  • 6+ years of product/project management, consumer-facing mobile and web applications, or digital marketing experience

  • 3+ years of experience working direct with consumer-facing mobile and web applications

  • Experience with building digital products that rely on the limitations and opportunities created by physical interaction, marketplace experiences or retail

  • Proven leader who can execute and deliver products quickly to cross-platform experiences in a cross-functional environment

  • Outstanding communication skills rooted in clarity and factual analysis; able to and manage effective business relationships with internal and external stakeholders

  • Experience with data-driven product decisioning and A/B testing frameworks

  • Strong command of agile development processes and rituals

  • Passion for the fusion of food and technology

About sweetgreen:

sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen, our 3,500 team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we're committed to leaving people better than we found them. We're in the business of feeding people, and we're out to change what that means.

What you'll get:

  • Competitive pay + bonus plan granted based on performance

  • Health, dental + vision insurance

  • Flexible PTO, because we respect the need for work/life harmony

  • An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food

  • To live the sweetlife and celebrate your passion

  • purpose
  • A collaborative family of people who live our core values and have your back

  • Opportunities for development, both personally and professionally

  • Complimentary sweetgreen

Come join the sweetlife!

sweetgreen provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.


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Product Manager, Outpost

Sweetgreen