Product Manager

JOB IS ONSITE

Job Description

• Execute a multi-year roadmap to consolidate and modernize the company’s order management and invoicing system. Operate as the management focal point for the program and between the business/operations, IT, and strategic partners at all phases of the program.

  
  Primary Responsibilities (Essential Functions):

• · Partner closely with Product Owner(s)/Team(s), Project Management Office, Sponsors, functional business areas, IT and marketing teams to measure and oversee quality throughout the product lifecycle.
• · Acquire high level strategic direction and business priorities from Program Sponsors.
• · Facilitates creation of product vision and goals with product owner and program sponsors.
• · Facilitate definition of product by educating, providing guidance, driving decisions and consensus. Communicate  and gather approvals.
• · Maintain and manage scope by following established processes and communication plans.
• · Define product roadmap/timelines with inputs from Product Owner(s)/Teams(s) specifying goals, strategy, dependencies, staffing, scheduling, identification of risks, contingency plans, and allocation of available resources
• · Prioritize features/capabilities working with Product Owner and IT. Including Sprint Planning, Support and Tech updates
• · Identify and maintain list of SMEs crucial to product execution.
• · Identify end-user lists and roles for product.
• · Stay informed and aware of as-is and to-be business processes with the system component/product in perspective.
• · Train with Product Owner to acquire business knowledge with the system component/product so as to act as proxy when/if required.
• · Share and communicate business process impacts so team members responsible for Change Management can plan and execute.
• · Work with IT Project Manager to translate roadmap into build priorities.
• · Facilitate UAT script and plan discussions between users/customers, SMEs and Business Analyst.
• · Plan and facilitate UAT.
• · Escalate data related challenges to Data owner/team.
• · Responsible for issue resolution, escalation plan, risk mitigation, communication plan coordination with process Improvement team and regular updates to Product Team and PMO
• · Communicate project milestone and deliverable status to Product Team and PMO
• · Effectively use project artifacts, tools, and templates to communicate progress and capture outcomes, next steps, and decisions
• · Leverage industry best practices in adoption and implementation of project management practices, governance and processes
• · Executes the launch of new products and features for the product
• · Manage scope and the change request process, coordinating decision process of scope and budgetary impact of changes from original specifications.
• · Occasionally travel to facilities
• · Lead and/or participate in key meetings like Product Team updates, Project Coordination, Steering committee and PMO

Basic Required Qualifications:

• · Bachelor’s degree
• · 7+ years of digital product management experience leading programs from inception to launch in the specific area using agile methodology.

Preferred Qualifications:

• · 7+ years of complex and cross organizational project and program management experience in a business leadership capacity. Experienced in managing digital programs involving web portal development, deployment, enhancements and their integrations with other applications
• · Experience managing all aspects of solution delivery including requirements gathering, scope definition, resource planning, budget management, status reporting, risk management, release management, organization change management and change control
• · Excellent project management skills and demonstrated competency in managing simultaneous execution of multiple projects and workstreams within the program
• · Results driven with the ability to combine strong quantitative foundation with business acumen
• · Excellent facilitation, negotiation skills, verbal and written communication and interpersonal skills; the ability to communicate effectively at all levels and to all functional groups; the ability to translate technical requirements and issues into appropriate context
• · Demonstrated experience managing vendors to assist in or solely drive project delivery
• · Strong business acumen across multiple business functions (e.g. Sales, Operations, Finance, Human Resources, etc.)
• · Advanced Microsoft office skills (SharePoint, MS Project, Visio, Teams, etc.)
• · History of ability to maintain flexibility, multi-task, and deliver results in a deadline driven environment