At UCare, we deliver high-quality health coverage and services to help members of all ages maintain and improve their health. It's a big job that takes innovative ideas, strategic partnerships, and a commitment to doing the right thing. Above all, it takes a compassionate team that is dedicated to making a real difference in the lives of our members and our communities.
WORKING AT UCARE
Working at UCare is more than just a career; it's a mission. A mission that defines us as professionals, unites us as an organization, and shapes how we interact with our members and each other. Our values of integrity, community, quality, flexibility, and respect permeate every aspect of our organization - from who we are and how we act, to what we do and how we do it. We owe our continued success to our employees who proudly embody our mission and values in everything they do.
This position is responsible for planning and oversight of a line of UCare products throughout the product lifecycle. The incumbent will analyze and manage business opportunities and oversee performance and growth of existing products.
Analyze market and understand segments, prospects and current members. Articulate strategic direction for the product based on customer needs and business goals including potential changes to service areas, new product introductions and state procurement opportunities.
Develop, implement and modify as necessary annual and multi-year plan(s) for assigned products based on solid understanding of current product assets, functional capabilities, competitors' market position, national trends, political climate, strength/weaknesses and customer needs.
Lead a cross-functional product team(s) to guide development and achievement of product plans, track product performance and respond to emerging issues.
Understand health care insurance marketplace and state/federal regulatory reforms in order to identify opportunities for competitive product development and improvement. In collaboration with Marketing, Sales and Business Development staff, complete ongoing environmental assessments to prepare the organization for future competitive, marketplace and regulatory changes.
Serve as the chief subject matter expert and advocate for assigned products.
Define product benefits and other features based on customer feedback, sales input, industry trends, regulatory requirements, and research and actuarial analysis.
Participate in relevant committees and workgroups at UCare. Provide market and analytic support to evaluate and recommend new product and business opportunities.
Provide strategic consultation to other functional areas and committees on product performance, member/provider experience, and other improvement opportunities at UCare.
Collaborate with colleagues across the company on new product implementation, annual readiness and other product-related activities.
Other projects and duties as assigned
Bachelor's degree in business, marketing, health care/public administration, or related field, Masters level degree preferred. Demonstrated work experience may be considered in lieu of degree.
Five or more years of experience in a health plan or health care organization with responsibility for product performance. Must have proven ability to work in a matrix environment and possess the ability to lead a cross-departmental team. Working knowledge of health plan functions including: operations, marketing/sales, compliance, information systems, data analysis and clinical.
Product management or business development experience in the health plan industry. Experience in new product development and launch. Product performance responsibility in a matrix environment. Knowledge of state, federal and commercial health care programs and products.
THE UCARE DIFFERENCE
UCare is proud to be a recognized Star Tribune Top Workplace for the 10th consecutive year. As a part of our collaborative team, you'll experience the rewards that come with helping others and seeing the positive results of your hard work. We value and respect each individual's ideas and contributions and give you the freedom to grow both personally and professionally. We are centrally located, and offer onsite education, equipment and wellness resources, a myriad of volunteer activities, and a number of other rewards. If you're looking for a welcoming environment that celebrates what you have to offer, helps you build on your strengths, and gives you the opportunity to truly make a difference, we invite you to apply.
As an Equal Opportunity/Affirmative Action Employer, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.