The Offerings Manager is responsible for managing one or more Offerings as part of the Tech Data Services portfolio. In this role, you are a key member for the Americas Market Management & Strategy team, requiring an understanding of the IT services market, market segment/customer challenges, technology trends and competitive offerings. The Offerings Manager is accountable for developing and managing relevant, compelling, differentiated offerings that are market competitive and achieve financial objectives. This position is also responsible for ensuring the end-to-end selling and delivery processes are in place so Offerings are 'buyable' and 'deliverable'. Individuals with previous experience developing and managing Offerings are required for this opening.
Essential Duties & Responsibilities Required
In partnership with the line of business leaders and support functions:
Assesses the financial performance of the Offering(s) revenue, growth & profitability.
Leads Service Offerings throughout entire lifecycle of the Offering(s), from concept to demise.
Leads the Offering definition with clear customer value proposition and provocations, underpinned by relevant technology and service requirements.
Leads the development and management of the Offering strategy, business plans and roadmap, clearly aligned with service line strategies and governance processes.
Champions the Offering(s), its value proposition and its business objectives.
Provides market expertise of technology trends and competitor solutions to enable competitive positioning and market-based pricing.
Capture and communicate market and industry trends & segmentation, including targets and priorities that articulates customer business needs and drivers that demonstrate an offering(s) market and customer relevance.
Work with Partner(s) to develop a compelling joint value proposition to customers highlighting the business value of solutions.
Engage & support the Sales & Business Development teams, providing collateral materials of defined Offerings (internal & external materials).
Work with Marketing to define and run external events and campaigns.
Support P/R & A/R activities to raise the profile of the Offering(s).
Ensure the offerings maturity and launch processes deliver the best result, including guiding field training materials to support launch and ongoing success of the portfolio
Qualifications, Required Knowledge Skills & Abilities and Working Conditions
5+ years of customer management or solution support experience.
5+ years developing pricing, market and competition analysis and sales support experience.
Business development experience preferred.
Minimum of 5 years work experience in IT Solution Development
Proven experience presenting business solutions to senior client stakeholders.
Demonstrated experience in promoting solution ideas to internal and external audiences to gain support and approval.
Join our team to connect the world with the power of technology!
Tech Data is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. PAY TRANSPARENCY NONDISCRIMINATION PROVISION: The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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