Airbnb's mission is to create a world where anyone can belong anywhere. The Human team plays an important role in making that mission a reality. As a not-for-profit, humanitarian effort, the Human team is responsible for extending the core competencies of Airbnb to strengthen communities and address the needs of vulnerable populations. Through the Open Homes program, we invite our hosts to open their homes to those that have been forcibly displaced and need temporary housing. Beyond Open Homes, our team is exploring new and creative ways to enable the Airbnb community to give back and support those in need.
We are looking for an experienced product manager who can help us scale the Open Homes program and imagine new ways for our community to give back. As the second PM on our team, you'll play a key role in shaping and executing on our existing efforts, while exploring ways to further increase the impact of the team. We are a small, high-leverage team with diverse expertise in both product and operations. We move quickly, partner with relief agencies throughout the world, work directly with the people we're serving, and look to create scalable solutions to global problems.
Help define the vision for Airbnb's humanitarian work, including the Open Homes platform and beyond.
Set clear goals to measure success and incentivize the most impactful work for our team.
Combine qualitative and quantitative insights to build a product strategy and roadmap that drives results.
Own execution for the full product lifecycle, including research, design, development, and launch.
Partner closely with other product teams at Airbnb and with other business functions to ensure strategic alignment and healthy collaboration towards our shared goals.
Own end to end product quality, including bugs, customer issues, and technical debt.
Communicate product vision and roadmap to stakeholders and leaders throughout Airbnb.
5+ years of product management experience at a technology company, preferably on consumer facing products.
Excellent communication skills.
Strong technical competence, and ability to bridge the gap between technical and non-technical teams.
Strong analytical, troubleshooting, and problem-solving skills. Ability to bring simplicity and structure to ambiguous challenges with multiple stakeholders.
Demonstrated ability to achieve results in a scrappy, entrepreneurial environment.
Experience in the non-profit / humanitarian sector.
Technical skills or degree relevant to product development (e.g. computer science, data science, design, qualitative research)
Experience working with external partners on highly visible product areas.