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Product Manager

Expired Job

Frank. New York , NY 10022

Posted 6 days ago

About Frank

Frank has a grand mission: to help people with anything they might need to invest in their future. We started with making it easier to pay for college by simplifying financial aid. Our first product flipped the FAFSA (the Free Application for Federal Student Aid) on its head by making it 20 times faster to complete and helped more than 200,000 families to access $6B in aid.

We are working on getting students to and through school while radically improving their financial lives. We are proud to help our families in ways that no one has ever done before. All of us are driven by the great cause of making higher education more affordable and we have a fascinating journey ahead.

Product at Frank

Product is in the heart of our mission. Providing exceptional value to customers drives everything we do, as we earn their trust and guide their important life decisions. Our Product team is focused on discovering and delivering the future of student & personal finances. As a customer first and product-led company, we articulate, interview, experiment, iterate and ship on a weekly basis. We are looking for sharp and ambitious Product people to help us lead the way.

As a Frank product manager, youll own a key role in building out our vision for revolutionizing personal finance and enabling people to invest in their future. You will be responsible for the product from strategy to execution, working hand in hand with designers and engineers and interface frequently with customer support, operations, growth, partnerships, content, legal, finance and management to build and land the best products possible.

Requirements

Who you are:

  • Leadership: You can lead without authority, inspire everyone to work on your product, and manage many stakeholders.
  • Communication: You craft and deliver the right message to different audiences, including customers, engineers, marketers, executives and partners.
  • Intellectual honesty: You are highly analytical and think deeply and thoroughly. You let results speak with strong data, metrics, and analysis skills.
  • Ownership: You drive towards clarity and delivery with very high attention to detail. You take charge, get things done, push through and dont drop balls.
  • Collaboration: You love working and improving together, help others shine, and know how to give and receive feedback.

What you'll need:

  • Customer empathy: You put customers first. You are excited to improve customers lives and bring their point of view to everything we do.
  • Product intuition: You identify non-obvious customer needs and articulate how to solve them while achieving business goals and win in the market.
  • Design sense: You can tell what a good UX looks like and enjoy working with designers and engineers to achieve it.
  • Technical savviness: Understanding how technology is set to implement products, you know what to ask engineering teams and how to earn their respect and partnership.
  • Real-world experience: Youve shipped products to real customers before and you are proud of its impact on customers lives.

Pluses:

  • Startup or entrepreneurial background
  • Experience with Consumer products, FinTech, or Financial Aid
  • Experience or education in Engineering / Design / User Research / Marketing / Business
  • Experience with designing, setting and running product experiments
  • Familiarity with quantitative analysis and/or SQL
  • Experience with mobile products, UX and best practices
  • Experience with Agile, preferably Scrum or Kanban

Benefits

Impact. Join a vibrant, fast-growing, meritocratic company with no institutional barriers to professional growth.

Benefits. Frank offers full coverage medical, dental, vision, and subsidized commuter benefits.

Pay. Competitive salary and meaningful equity.

Perks. Sleek Apple products, fully stocked kitchen, team lunch, awesome company events.

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Product Manager

Expired Job

Frank.