Featurespace Atlanta , GA 30301
Posted 2 weeks ago
The Opportunity
As our Product Manager, you will represent the voice of the customer within the Product team, taking ownership of product delivery and ensuring future revenue growth in-line with the delivery of our Strategic Operating Plan.
This is a hybrid role based in our Atlanta office, so you will ideally be comfortable coming into the office two or three times a week. If you're interested in the role but require more flexibility, please speak to us!
Day to Day
Analyse customer, internal needs, and market trends to establish feature priority
Work across the Product, Analytic, and Technology organisation to deliver our Fraud operations strategy
Deliver road map on-time and on-budget, ensuring the roadmaps offer differentiation within the market and drives revenue growth
Work with the internal team to establish a roadmap of features, models, and products
Assess against competitors, in terms of pricing, innovation, functionality, and user experience
Work with Product Owners to maintain and plan the product backlog to ensure expectations and communicate vision, priorities, and progress
Oversee the alignment of the product and technical roadmaps towards a target state
Help identify and manage operational risks affecting the business and implement appropriate alerting/escalation
Design and adapt the operations processes to provide a best-in-class customer experience (measured by NPS) whilst considering cost/value options
Act as an evangelist in the market to promote Featurespace's propositions. In addition (where required) act as a Product Expert supporting our GTM activities
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About you
Must haves:
Product Management experience, demonstrable example of owning roadmap and delivery
Experience in a machine learning or AI field
Ability to think creatively, and to drive products and services forward with concepts and ideas
Strong written and verbal communication to effectively convey ideas, priorities, and product vision to diverse audiences including stakeholders, development teams, and customers
Experience working with SaaS solutions
Strong experience of working as part of a team
A thorough understanding of basic UX approaches
Understand, and be able to communicate technical trade-offs, making sure all stakeholders are on board
Knowledge of product life cycles, from conception through to end-of-life
Experience of owning road maps
Great to haves:
Experience of releasing a new product to market
Understanding of Fraud and AML market
Awareness of development frameworks
Proficiency in agile and scrum methodologies, with an understanding of how to effectively apply these principles in a software development environment
Experience working with teams in multiple locations
Have exceptional organisational skills and attention to detail
Be a creative thinker, always thinking "how can we"
Equal Opportunities
Here at Featurespace we are committed to being a place of equality, inclusion and respect to provide a safe environment for you to bring your authentic self to work. We know that we gain as much strength from our differences as we do our similarities. We value diversity and are dedicated to listening and learning from each other to build and maintain a positive and productive culture. We appreciate this will be an ever-evolving focus for the business to ensure everyone feels supported and has a sense of belonging.
Featurespace