Product Manager - Enterprise Technical Platform

Strategic Education Inc. (SEI) seeks a dynamic leader to envision digital solutions and turn them into reality. The ideal candidate will collaborate with stakeholders to define a roadmap the supports the underlying technologies of the business. This role is pivotal in creating, maintaining, and scaling a platform that supports educational opportunities for prospective students, then lead development teams to bring these ideas to life. They will conduct ongoing research, understand the competitive environment, develop roadmaps, and partner with Agile teams to deliver innovative digital solutions.

Core responsibilities include: Alerts, Logging, Reporting, Platform Tech Debt, Data Integrity, Web Forms, Lead Management, Platform Maintenance and Scalability, and Data Integrity.

We are seeking a candidate who is open to a hybrid work schedule, ideally based in Minneapolis. Flexibility is key in our work environment, and our hybrid staff members typically spend two days a week in the office.

Essential Duties & Responsibilities:

• Hire, onboard, develop, coach, and manage performance of a high performing team

• Serve as technical IT marketing technology platform lead and product expert, overseeing the work of internal team for day-to-day project management and product development

• Manage a growing technical team to ensure development of new products to drive revenue

• Optimize current digital products and make recommendations for changes to products to maximize revenue, site traffic growth and user engagement

• Responsibilities include the oversight of tech debt backlog that supports our Adobe Experience Manager platform, AEM cloud, AEM forms, alerts, logging, and enterprise platform maintenance and scalability.

• Identify new opportunities from industry trends/challenges and perform market/competitive analysis to inform product decisions and roadmap.

• Present ideas for new products and features prioritizing needs based on company objectives as well as data and analytics.

• Manage and explore partnership opportunities with relevant industry players/third party vendors to improve business driven product KPIs.

• Create and manage yearly budgets

• Serve as escalation point for conflict with implementation.

• Collaborate and communicate effectively with department heads (Engineering , Analytics, Operations, Customer Experience, etc…) to ensure all teams are aligned on organization's priorities and strategy

Technical Experience:

• Enterprise content management systems (AEM preferred)

• Enterprise customer relationship management

• Data integrity and integrations

• Content delivery network

• Lead flow management systems

Job Skills:

• Strong team and project management skills

• Proven ability to manage multiple priorities

• Skillful at working across a matrixed organization

• Great communication, people and interpersonal skills

• Has the ability to make decisions that not everyone agrees with.

• Clear understanding of programming and design principles

• Ability to identify requirement specifications implied by business needs, desires, and strategies

• Creative thinker

• Takes on new challenges with enthusiasm

• Must be able to coach and lead a team and its members effectively

• Must be able to think strategically and translate strategy into tactical operations

Work Experience:

• At least 7 years of consumer product management experience

• At least 5 years of experience managing people

• At least 3 years of Agile Product Management experience

• At least 3 years of experience leading cross-functional product teams

Education:

• 4 year Bachelor's degree in Marketing, Computer Science, or other related field

Certificates, licenses and registrations:

• N/A

Other:

• Must be able to travel occasionally should a business need arise. For most roles travel would not be common. Travel may involve plane, car or metro. In accordance with ADA policies, reasonable accommodations regarding travel limitations can be provided. Travel will be more common for roles such as Account Executives (25 - 50%), senior leaders (10 - 20%) or Capella Core Faculty (5 - 10%).

• Ability to work onsite in Corporate or Campus location (in a typical office environment) may be required based on role. If so, this would include being mobile within the office, including movement from floor-to-floor using elevators or stairs.

• If offsite or hybrid role, must have access to work in setting which enables meeting all requirements of the role (including privacy, reliable internet access, phone, ability to video conference, etc.) at a remote location.

• Faculty and Federal Work Study roles require access to work in setting which enables meeting all requirements of the role (including computer, privacy, reliable internet access, phone, ability to video conference, etc.) at a remote location.

• This role may require lifting, however reasonable accommodations will be provided in accordance with our ADA policies.

• Must be able to meet critical thinking and problem solving aspects aligned to job duties, as well as effectively communicating with co-workers.

• Must be able to work more than 40 hours per week when business needs warrant. Accommodations related to schedule may be considered.

• Able to access information using a computer.

• Other essential functions and marginal job functions are subject to modification.

#LI-LJ1

• SEI is an Equal Opportunity employer committed to a diverse and inclusive community. We welcome applications from all. While it is not typical for an individual to be hired at or near the top end of the pay range at SEI, we offer a competitive salary and benefits package. The actual base pay offered to the successful candidate may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay equity. Our Talent Acquisition Team is ready to discuss your interest in joining SEI. The expected salary range for this position is below.

$116,300.00 - $174,500.00 - Salary

If you require reasonable accommodations to complete our application process, please contact our Human Resources Department at Careers@strategiced.com.