Product Manager, Ecommerce

About us

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America - Ann Taylor, LOFT, Lane Bryant, and Talbots. Individually, our brands are unique and strong. Together, we are powerful.

Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.

About The Role

The Product Manager, Ecommerce, is responsible for shaping the vision, defining the roadmap and driving the execution of new product features that will drive best-in class shopping experience on Loft.com and Anntaylor.com.

We're looking for a customer-centric and data driven Product Owner to play a critical role in driving a best-in-class customer experience for our brands. You'll be instrumental in establishing priorities and executing new products, programs, technologies, and features that will help delight our customers and meet our company's strategic goals.

This role is expected to maintain a cohesive vision with a strong customer-focus, stay informed about competitive trends, technologies, and leverage digital best practices-to drive customer engagement, conversion, and revenue.

The impact you can have

• Own and optimize Ecommerce product roadmap for your funnel/domain from solution design, requirement, Implementation, measurement strategy and validation.

• Deliver a product driven point of view based on data, leveraging analytics, A/B testing and an understanding of customer needs/trends, to assess current Ann Taylor and LOFT experiences. Translate highest priority opportunities into compelling business cases that define business value and ROI.

• Monitor and maximize ongoing impact and performance of initiatives against expectations with a focus on optimizing both product and processes to continually improve ROI.

• Partner with Engineering, Product peers, UX Design, Merchandising and Data teams to inform and prioritize the roadmap and ensure the successful adoption of Ecommerce functionalities.

• Manage expectations with cross functional business leaders-including Retail and Digital teams across markets, Customer Experience, Marketing, Creative, IT, Operations, and third party vendors-to effectively prioritize, execute and scale impactful initiatives.

• Create and maintain product roadmaps, feature backlogs and product documentation such PRDs, user stories, use cases, user flows, logic flows, and functional specifications

• Manage 3rd party vendors relationships and active Ecommerce programs on the site such as styling, product recommendations, and rating and reviews.

• Own, develop and analyze recurring Ecommerce reporting and hind sighting for your stakeholders.

• Continuously monitor competitive landscape and technology advancements to identify best practices, emerging trends, and innovation opportunities.

You'll bring to the role

• BA/BS degree in a related field of study, required

• 3-5 years of experience as part of a product management team in the Ecommerce digital space, with a practice of agile methodologies.

• Previous retail or Ecommerce experience a must

• Experience working on Ecommerce platforms such as Oracle or Salesforce Commerce Cloud.

• Experience working with engineering partners following Agile methodologies; working in JIRA a plus

• Experience managing 3rd party vendors/programs a plus

• Technically fluent or highly familiar with the core systems of Ecommerce platform, API Design,

• Micro Services, Caching Techniques, Attribution...

• Experience with user research, A/B testing, and other techniques to validate and inspire ideas.

• Ruthless prioritization - strong sense of how to prioritize in a consumer space

• Analytical and quantitative skills; self-proficiency in the use of analytics tools (Adobe Analytics

• experience preferred)

• Leadership, communication, and presentation skills: able to influence stakeholders, present

• analysis, results or plans in front of a large audience

• Detail-oriented with great organization and time management skills

• Can identify impactful and innovative solutions to complex problems and can effortlessly

• communicate it to a range of stakeholders - from engineering to non-technical executives

• Eager to learn and comfortable undertaking new challenges

• Passionate about the digital, retail, Ecommerce space and of course, our client

Benefits At KnitWell Group

• Merchandise discount at our brands: 50% off regular-priced merchandise at Ann Taylor, LOFT, Lane Bryant & Talbots (in store and online)

• Support for your individual development plus career mobility within our family of brands

• A culture of giving back - local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities*

• Medical, dental, vision insurance & 401(K) retirement*

• Employee Assistance Program (EAP)

• Time off - paid time off & holidays*

The target salary range for this role is: $110K - $123K.

Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.

This position works in a hybrid model, with 3-4 days per week worked in our NYC office.

#LI-LL1

Location:

Times Square Tower-ANN-New York, NY 10036

Position Type:

Regular/Full time

Equal Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all personnel actions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under federal, state, or local law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.