Brilliant Corners San Francisco , CA 94016
Posted 2 days ago
Location: Open to applicants in any Brilliant Corners region (Los Angeles, San Diego, SF Bay Areas). The role will require occasional visits to Brilliant Corners offices-- minimum of once per month. Applicants must be California residents.
Compensation: $85,000.00 - $95,000.00 per year, exempt
ORGANIZATION OVERVIEW
Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to those transitioning from or at risk of homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. Additionally, we implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veteran services, and health care sectors.
In short, we do good work.
We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it.
POSITION SUMMARY
The Data and Tech Product Manager is responsible for overseeing the development, enhancement, execution, and maintenance of various product lines in Salesforce and other software utilized at Brilliant Corners. They will be responsible for identifying and understanding user needs, outlining product enhancements, creating product roadmaps, and prioritizing buildouts. The Product Manager will lead product teams (Salesforce Administrators, Project Managers, and others) to implement enhancements and new tools. To be successful in this position, candidates will bring excellent people skills, a dedication to improving user experience, and long-term planning and road mapping experience. Preferred candidates will be creative and driven with the ability to bring ideas to life.
RESPONSIBILITIES
Requirements
KNOWLEDGE, SKILLS AND ABILITIES
Required:
Strongly Preferred:
Core Competencies
Total Work Systems: Is dedicated to providing organization or enterprise-wide common systems for designing and measuring work processes; seeks to reduce variances in organization processes; delivers the highest-quality products and services which meet the needs and requirements of internal and external customers; is committed to continuous improvement through empowerment and management by data; leverages technology to positively impact quality; is willing to re-engineer processes from scratch; is open to suggestions and experimentation; creates a learning environment leading to the most efficient and effective work processes. process; doesn’t do things “just because that’s how we’ve always done them” unless that is in fact the best approach
Technical Learning: Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge—like Internet technology; does well in technical courses and seminars. Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answer.
Organizational Agility: Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external stakeholders; gets first-hand client information and uses it for improvements in products and services; acts with clients in mind; establishes and maintains effective relationships with all stakeholders and gains their trust and respect
Organizational Values
Humanity: Putting people first: We are committed to meeting people where they’re at, honoring their dignity, diversity, and experience.
Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration, and human connection.
Ingenuity: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo.
Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.
Benefits
Why work for Brilliant Corners?
Financial & Retirement
Vacation & Time off
Health Insurance
Professional Support
Other Perks & Discounts
Brilliant Corners